Lord Baltimore Hotel The Haven has its own breakfast buffet area for guests, so that Haven passengers do not have to venture to the main buffet or other dining venues onboard for breakfast. We get on board the Joy Sunday. Hope it helps. I would love a 2 bedroom over regular H5.. The pool is tiny. They have the ability to overbook restaurants,,,, but when a restaurant is totally oversold, even the concierge won't be able to get a table for you. You will be able to leave a comment after signing in, By 2. A cozy blanket while watching the views on chilly days or evenings. 4. Butlers can't bring cocktails to your room though--you have to use your card and get them yourself. And other stupid questions. Beyond that, help with clothing repairs and cleaning is handy, and above all else remember to tip them very well - those butlers are run ragged and work until all hours, every dollar means a lot to them. Its a wonderful experience! At first blush it may sound like butler service is a bit of a stuffy anachronism in a modern-day, egalitarian America far removed from the eraof Downton Abbey. It's anything but. 1. Sparkling wine, bottled water, and fruit on embarkation day (available to 2-Bedroom Villa, Courtyard Penthouse, Spa Suite, and Penthouse stateroom guests). They can give you port information on where free WiFi can be found, highlights to visit, or best places to eat close to where your ship is docked. IMHO the butler experience is way over blown. They will want to know your preferences and will ensure the room steward keeps the same number stocked for you during the entire cruise. If you'd like him/her to help you unpack, ask and they will do so. Celebrity Cruises - what are some of the afternoon canaps they offer? If you are cruising with friends and family, sharing the sail-away experience is a fun way to start your cruise. They will serve the next course the next time they are in the area. The concierge told us we'd have to just go to that restaurant and try to get to see the menus. (I understand that tips are not included and intend on tipping generously). we had breakfast out on the open air deck several mornings. Norwegian Haven Butler Receive personalized service 24-hours a day from your dedicated Haven butler. or just refill your ice etc. But this was just July 9th so the information is pretty current. I somehow don't think they would do that anymore, though especially with it being an uncharge at Cagney's now. 1. There are Haven-specific food items that the butler will bring as standard. If you want more or less of something, let the butler know. You can And we always want all the decaf coffee removed and we drink espresso and the lemon ginger tea. Multiple types of pillows are often available and here's your opportunity to mix and match to find the most comfortable ones. At about 7 pm there was a knock on our door and she had 2 carts full of covered dishes. By It's less taxing on the staff and other guests don't notice a drop in service. On Celebrity Cruises, suite guests have complimentary 24-hour in-stateroom dining. You'll see its not as pretentious as it sounds. IME, it really depends on your butler. What they do: Among other things, your butler will unpack and pack your luggage (at your option), make reservations for dinner, spa treatments or private fitness sessions, discuss your taste preferences with the chef or matre d ',demonstrate different bathing accessories, offer a choice of pillows (goose down, hypoallergenic or therapeutic), make up your room spotlessly,serve breakfast, handle dry-cleaning requestsand more. Sometimes a plate of cookies. Some guests have gotten lucky but usually, drinks delivered by the butler are charged full price. RichardPietschmann / Special to Cruiseable. There are no recommendations. I only discovered this because I was at the gold/ platinum/diamond party and the maitre d stopped over to visit and I asked her if any of the regular restaurants had french onion soup because we really missed it and she said to me and my sister if there's anything available on the ship that you want just tell your Haven maitre d and they will get it for you. Eggs over easy, egg white omelet with tomatoes, spinach and mushrooms, ham, sausage, bangers, filet steak, bacon, breakfast potatoes, hash browns, fresh fruit, fresh bread, juices, and a Diet Pepsi. (Iwould say equivalent to a NCL Owners suite.). There is usually one of the 4 or 5 that we each like. NCL Haven Butler brought treats. For example, can we request certain daily snacks for the kids? Enjoy your cruise! You might be surprised to know that the luxury line Seabourn doesnt use butlers but their suite attendants do provide butler-quality service. yes. Holland America I have stayed up ther a couple of times. I've read in a couple random places that not only is the room service charge waived, but the menu is expanded. Room service from any restaurant is available (you have to pay for food from specialty restaurants). The butlers are not exclusively assigned to your cabin. What they do: Butler services include packing and unpacking, complimentary dry cleaning, shoeshine and relatedservices, dinner reservations in the ships' specialty restaurants, spa and shore excursion reservations, salon and spa appointments, arranging cocktail parties, providing gourmet snacks (including caviar) at tea time. Is this true, and if so, what's the expanded menu?You can order anything from the restaurants on the ship. Or you can go to The Local. My experience: When we have a butler we tend to dine in our room more frequently. We prefer to get it all at once and eat at our pace. But the first thing that comes to mind is "what do I even do with a butler?" Courses were brought together, except for dessert. Fairmont Hotels Much of The Haven has beautiful ocean views throughout for passengers to enjoy. Ritz Carlton Properties - what are some of the afternoon canaps they offer?see pic above. Lots of great info here- thanks everyone! Think of The Haven as a "ship within a ship" -- A space that brings about a whole new sense of luxury for guests wishing to sail with NCL in style. We were on Celebrity "Connie"we were in an INSIDE CABIN., We almost didn't go on the New England /Canada 11 day cruise on Celebrity because we were not too impressed with ourAlaska onePrincess was a whole lot better to us..long story shortwe have taken the "Connie" all around the world at different times and we are Elite on Princess ANDCelebrity one little lady showing kindness to one couple made our cruise that we would never forget..it was the personnot the cabinthat impressedus We have taken around70 cruises some as long as 35 days..but we'll never forget what that one woman did .just because she wanted to. Pennsylvania 2. 4. I might consider getting a suite the next time I embark on a cruise. This is just a guideline. One of the primary reasons someone may choose to book a stateroom in The Haven is due to the access to the private venues available only to guests of The Haven. CC Help Jenn It was not enjoyable at all. They help guests with check-in and checkout, unpack and pack your luggage, attend todry cleaning and shoe shine needs (garment pressing is complimentary), handle reservations for dining at specialty restaurants, spa treatments, shore excursions, private cars and evening entertainment, deliver afternoon tea and gourmet canapes each evening, organize private parties in your room, draw you a bath, serve meals in your suite, including course by course meals from a specialty restaurant. Our concierge, Omar, was great. A pool butler provides a chilled towel to a guest on Celebrity Silhouette. They run around like crazy. the night butler is always available. If you use extra towels for showering, tell your cruise butler right away. - will they serve you course by course for dinner? Reserved seating for shows: I have had concierges who tell us to meet them by the theatre 10 minutes before and they escort us to our seats. :p, do you mean you can be in haven restaurant and ask for something from a specialty restaurant and they deliver it in haven and you dont have to pay for it (or if you had SDP you dont have to burn one of them?). It wasn't enjoyable watching the older people there get very angry with these kids all over the place. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. The Haven Restaurant offers an unparalleled dining experience, accompanied by exceptional service. Plate of cut fruit. Simple way to remember who is responsible; concierge usually takes care of requests/things outside of the room and the butler inside. That would have to be handled by your concierge. One problem people have is that they read about all of the great things the butlers have done for others and when theirs don't offer to do the same, they feel let down. Rather, guests sailing in the Haven have exclusive access to dining within a speciality restaurant when it is closed to other guests with a menu similar to Haven Restaurants on other vessels. . Wouldour privacy be intruded upon? . The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and Many of The Havens spaces are child friendly, while some spaces are reserved for older and adult guests. I've read in a couple random places that not only is the room service charge waived, but the menu is expanded. Bay Area Calfornia The help and assistance 24-hours a day, of a trained and certified butler. If you want to order breakfast in your cabin, you fill out a piece of paper (will be in your cabin) and check off what you want & leave it on your door the night before. Maybe they tipped them at start of cruise? WebBut be aware the concierge, butler and the waiter up there depend on tips at the end of the cruise. These are great tips! We asked the room steward for extra towels and we had plenty. Started August 27, 2021, By If you know what you want from the other restaurant, make arrangements prior to sitting down in the Haven restaurant. Thanks for sharing. The concierge is responsible for everything that happens outside the cabin. Kimpton (I understand that tips are not included and intend on tipping generously). - will they still unpack for you (I really want to be out exploring the ship!)yes. We order white tablecloth breakfast service on busy shore days. IMHO the butler experience is way over blown. Are there guidelines for what we should budget for? Europe I have asked for chicken soup once when I had gotten a cold on the ship. Lots of great info here- thanks everyone!Ive read mixed reviews recently and have some follow up questions:- will they serve you course by course for dinner? There are usually gummy bears and M&M candies at the havens pool in the afternoon, but you can ask your butler to have a bowl filled in your stateroom. Be prepared to leave any and all future interior cabins in the dust. Sent from my iPad using Forums mobile app. Several high-end river cruise lines, including Uniworld and Scenic, also offer butler service. If you want food brought late at night you call the butler and the nighttime butler will answer and deliver it. I have had accommodating ones and then, one that went above and beyond. Priority when reserving restaurants and entertainment onboard NCL vessels. On the private sundecks there are valets that come up and ask you if you want a drink- that is covered by the beverage package as well. You have nicer amenities, such as robes and slippers in your cabin. Use your own discretion. Example:$10 x 2 people x $7 days = $140. River Cruises The Courtyard pool area for example is accessible to all guests, while The Haven Sundeck is reserved for guests 16 years and older. CC Help Jenn Cruise ship travel is changing this year: 7 changes you can expect in 2023. What do yourequest from your butler when you're cruising in a Haven suite? Today we received the stuff. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Pearl, Norwegian Gem, Norwegian Bliss, and Norwegian Jade. We -my Sister and I.. felt scared after this .. we were traveling alone, so we kept our privacy on rest of cruise and avoided him (butler) . Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. This is part of cruise butler service. Wedding When you arrive on your cruise as a guest of The Haven, you'll receive 24-hour expert butler service, the finest linens and toiletries, and spacious five-star staterooms. - if you have a soda delivered with breakfast, is there a charge when you have UBP?. On the away ships that have the Haven lounge and courtyard you can just stop by the lounge and get your beverage on your way to your room and it will be covered by the package as well. on big ships, they will escort you to the dinner shows. There is also a private sauna reserved for guests of The Haven. Additionally, access to The Haven Sundeck is restricted to guests 16 years and older, offering a private space for adult guests onboard. Cruising on the Joy end of January for our 40th Anniversary. Our Butler also told us this was frequently done. We loved having a butler on our last two cruises. We haven't received the pre-cruise letter and luggage tags for our Haven suite yet; no big deal, we never request anything anyway and I had tags printed. Unpacking: again, jury is out. Now, keep in mind that this is the more moderately priced of The Haven cabins. We have sailed on NCL, in the Haven, on many cruises, and have found that it helps to communicate what we like and dont like on the first day. How do you know who paid full price and who used upsell? We have our butler keep bowls of M&Ms (plain or peanut), Gummy Bears, Bar Mix, Chips filled (most go into ziplocks). . We usually don't use them for much. A butler pauses in a Queens Grill suite aboard Queen Victoria. Like butlers after him, he handled everything superbly, from serving breakfast on our private veranda to making restaurant reservations at night. - can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings!)? You are totally right about the butler and concierge though. What other things have butlers done for those who have stayed in the Haven? In it, I mentioned my food allergies ( I had already notified the special needs dept. Maybe its because I don't like to eat in my cabin and like to go out and explore the ship to eat. Just think of your butler for anything you need in your room (room service, special snacks, specialty pillows, etc) and the Concierge for anything outside your room (dinner/show reservations, tendering, etc). - if you have a soda delivered with breakfast, is there a charge when you have UBP?- will they still unpack for you (I really want to be out exploring the ship! Great article you wrote, really liked itcheers! Once on a Mexican Rivieria cruise on Crystal, we had a penthouse suite and ate out exactly twice in two weeks andnever unpacked evening clothes. Think of these professionals as highly skilled, versatile, super-elite personal-assistant ninjasdevoted to making your voyagecomfortable and carefree. http://boards.cruisecritic.com/showthread.php?t=1437066. They will do anything you need. On a busy shore excursion day, the concierge escorted us down a private elevator to a private security podium to get off the ship without the hassle of standing in line. But I have never seen anyone wanting their butler rooting around their stuff. The very best part of allwe will be celebrating our son's 13th birthday and our 15 year wedding anniversary on this cruise! for 7 days we usually give the butler $150.00 the waiter $75.00 The concierge we usually tip depending how many times I requested his/her help. For us, it is good for 1 or 2 dinners since the menus don't change. Richard Pietschmann / Special to Cruiseable. We had a massive suite with huge windows looking out to sea and we were just steps from the pool via a foyer, and Leena assisted me and my mother throughout, making it a voyage of pure bliss. Bliss Collection by Norwegian pillow-top mattress on stateroom beds. Thanks for clarifying! LauraS This is not your butler's first cruise. (NCL's The Haven Sundeck area aboard the brand new Norwegian Prima). Our beautiful photographs are creatively captured by my talented freelance husband/photographer located in Baltimore, MD. Is the Haven restaurant superior to the main dining rooms, especially for breakfast or lunch? A vodka martini on the balcony with your DW/DH while dressed to the Nines is a particular pleasure before dinner. Focus is placed on giving these guests individual, personalized and impeccable in-room attention and service. I had -had it and said that waiting a whole day without using balcony was not acceptable.. (all it took was W2 40..and 5 minutes), You needed income tax information to fix a door? Press J to jump to the feed. Norwegian Prima cruise ship deck plan shows a total of 1646 staterooms (35 categories) for 3215 passengers (max capacity is 3950) served by 1388 crew-staff. - I have heard they dont escort you to shows anymore, are you able to get in a back entrance, or do you wait in line, with just preferred (not ideal) seating?on big ships, they will escort you to the dinner shows. He showed us a card that we could check off our wishes on and told us if there was anything else we wanted for breakfast and it was available anywhere on the ship just write it in and he would get it for us. Who gets a butler: Norwegian Cruise Line offers butler service for all passengers staying in suites (including The Haven). Ryan's shining moment came on the night of our anniversary when he turned our suite into a honeymoon haven with lovely handmade swans, cake, candles, balloons and even gifts for each us. Congratulations on your upgrade your going to be spoiled for life. The afternoon canaps are not all that popular, with us either. Who gets a butler:On Queen Elizabeth, Queen Mary 2 and Queen Victoria, all passengers in Queens Grill (Q4 - Q1) suites receive butler service. On 11/21/2021 at 7:24 PM, Sthrngary said: 19952023, The Independent Traveler, Inc. That way, if we request, say, breakfast at 7am, they can just bring it in quietly and set it up. Sandwiches. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. The second time the butler brought it all but stood outside our slightly opened door with the cart and brought it in course by course. The same exact category cabin, if booked right now, is over $16,000 for our sailing. Know that it can be addictive and that cruising without a ship-within-a-ship will be difficult in the future. We mentioned our desire to our Butler and an hour later a copy of each day's menu for the Manhattan Restaurant was laying on the dining table in our room ready for us to look over. Maybe its because I don't like to eat in my cabin and like to go out and explore the ship to eat. Worked perfectly. Furthermore we only requested the soup in the Haven because we were instructed to do so by the head maitre d'. - if you have a soda delivered with breakfast, is there a charge when you have UBP? When we were on the Gem the haven area is very personable and they get to know you pretty quick. I recently upgraded to a Haven suite. It kept our butler busy delivering multiple courses. Passengers booked in The Haven have access to their very own pool and sundeck area, exclusive to guests of The Haven. Especially in Alaska, a blanket is a treat to have on chilly days. Why all the upsell offers from NCL? but on ourprevious cruise, the butler was never notified). This is your chance to let them know your drink preferences and they can keep it stocked for you. Yourbutler will help you unpack and pack, deliver meals to your room,helpyou choose from the nine choices on the pillow menu, stock your mini-bar, deliver pre-dinner canapes in the evening,and much more. You will be able to leave a comment after signing in, By Or will it all come at once? Take advantage of your cruise butler's expertise and get the luxury suite experience of cruise butler service that you've been dreaming of! We ate at the Supper Club twice and the Concierge escorted us down a private elevator into the club before general seating so we could have the best seats. I think a couple of those may not be accurate. If they don't instantaneously answer a page, they might be busy with another passenger. ( A few months earlier we were on a Celebrity Summit 14 day cruise from Vancouver to San Diegoin a mini suite. When you have the Havens restaurant run for food, you degrade service to other guests in the restaurant, which is very selfish. The bathroom is to die for off the master. Yes we had ours call down to get us reservations for the comedy club. (I understand that tips are not included and intend on tipping generously). The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and premium food options. My pleasure. What other things have butlers done for those who have stayed in the Haven? We found the Haven lacking on the Jade. This is my favorite tip for families cruising with younger children! I've read in a couple random places that not only is the room service charge waived, but the menu is expanded. Invitations to exclusive cocktail parties offered only to guests of The Haven. Royal Suite decorated for our Anniversary in August 2017 by our butler Emir on Celebrity Equinox. Traditionally, a cruise butler helps make your vacation extra special. If you want them to use toys you have to bring your own. We ordered from Cagneys and Le Bistro. - will they still unpack for you (I really want to be out exploring the ship!) Yes to the white linen, though. Have you had butler service on a cruise? Butler and Concierge are not included in the Daily Service Charge. Worth a try though. Moviesyou have choices of lots of movies with no charges. The butler was really grateful. You can also sit by the pool and order food. Just let either the butler or concierge know what you want. So when we would return tothe ship he would ask me if I wanted a beverage and before I could get back out to the courtyard area-- he was at our cabin handing me my drink. Who gets a butler: Guests on Europe-basedCosta Cruises who book a full suite (including Samsara Spa Suites). The Haven has plenty of space for guests to lounge and relax. Seattle Many of the Haven rooms are for 3 + people which means that many people are traveling with their families and enjoy Haven. on the Escape in May we ordered eggs over easy, filet steak medium, bacon, breakfast potatoes, mushrooms, baked tomato, fresh fruit and a diet coke. But you can call them and they are at your service. Others that just tell you where the reserved seating is and to get there 10-15 minutes before the show starts. Thanks! You want to make sure everyone in your suite gets a good night's sleep. What they do: Butlers assist withpriority check-in, see to it that your luggage arrives in your stateroom, attend to unpacking and packing, make reservations for restaurants, spa treatments and shore excursions, serveafternoontea in the Top Sail Lounge, arrange for private parties in your suite, bring you wine, Champagne, drinks and cigars, and more. I hope youll be able to cruise and enjoy butler service. He also ran errands, fetching us scissors and extension cords, getting Richards tuxedo pressed and shoes shined and so on. I have never heard of suite passengers having to wait in a line though. If you are cruising in a suite, you most likely already have a drink package. After you decide which requests you want to ask for, write or print out a list of the questions to bring with you. :-). Walt Disney World I disliked him so much I wrote to that hotel manager while on cruise.. my mistake cause I got ambushed (while running late to show) by concierge. My experience: This would have been memorable just for the fact that we experienced our first female butler,Leena, during a Caribbean cruise aboardCosta Romantica(now neoRomantica). Is there anything else you think I should know? It helps if you tell them what your likes/dislikes are early on. For those who have sailed in the Haven before, can you tell me what "requests" or "services" our butler will handle for us? They also bring crackers and cheese (ask for extra crackers) or chocolate covered strawberries. Butlers can deliver drinks but the beverage package won't cover it. slugg, March 29, 2019 in Norwegian Cruise Line. Tim Bieber / Courtesy of Celebrity Cruises. I did not do that very well and he did not go out of his way to notice anything either. We always have breakfast in the haven dining room. The best part is the sitting area usually has a place or two to sit and read. If what you want is not listed--write it in. Of note:Regent recruits most of its butlers from Indonesia and the Philippines, where the tradition of having butlers in private homes and fine hotels is still deeply rooted. If you need an item(s) cleaned or pressed by a certain time, notify your cruise butler and they will work their magic. 1. What made it extra special was that I was with my mom. If this happens, your butler will point you in the right direction to book another excursion and confirm your refund. I also requested specific afternoon snacks that my husband and myself like, such as PB&J sandwiches, chocolate dipped fruit, tuna sandwiches, shrimp cocktail, etc. By 3. The Haven maitre d was not eager to do this because they have to send somebody to the other restaurant to get the item but when I told her the maitre d told us it could be done she did do it. These penthouse staterooms include dining and living room areas, specious bedrooms, and balconies. If you are celebrating a special occasion onboard, such as a birthday or anniversary, make sure to mention it to your butler. Therefore, most passengers generally tip with cash. Gaylord National Harbor )- I have heard they dont escort you to shows anymore, are you able to get in a back entrance, or do you wait in line, with just preferred (not ideal) seating?- can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings! Who gets a butler:On Crystal Cruises' two midsize ships, butlers are available only in staterooms and suites on the Penthouse decks (categories PH, PS and CP). Butlers can deliver drinks but the beverage package won't cover it. Some guests have gotten lucky but usually, drinks delivered by the butler are c Did we really want him to unpack our bags? We received everything we requested. What they do:Butlers, also referred to as valets, offer a pillow menu and provide you with your choice. I can't rememberif the concierge them as well. Our butler on the Jade was outstanding. see pic above. Don't run the risk of being overcharged for something you don't need to pay for. They'll even serve dinner in your stateroom course by course. Lobster, filet minion , different side dishesdeserts etcshe laid everything out on our coffee tablealong with our Anniversary cake. You'll get treated like royalty! Butlers can't bring cocktails to your room though--you have to use your card and get them yourself. This suite type includes the ultimate spa stateroom experience with a king-sized bed, hot tub in-room, oversized waterfall shower with multiple body spray jets, unique spa decor, and is located near the Mandara Spa and Fitness Center for easy access. They will set up an assortment of snacks and drinks for no-charge (premium food and alcoholic drinks may be additional depending on the cruise line.) CC Help Jenn Florida If it's on the ship, the butler will bring it. A "non food" example (that I'm a bit embarrassed to admit) is that if a spouse leaves her sweater in the theater, a quick call to the butler will g @BirdTravels in regard to your answer #6 for concierge and Butler tips- thank you, this is new info for us. Are there guidelines for what we should We didn't want to take a chance on not getting the H6 we wanted and paid quite a bit- and there is now only one of the H6 left . He/She will try to work something out with the restaurant manager. You don't know that of course.. Your butler is also your room steward. We tried that twice. The Haven Lounge is equipped with The Haven Bar for guests to enjoy a cocktail, or for guests to simply relax in a space designed with both comfort and luxury in mind. We didn't see a child in the pool area the entire week. They will actually scrub your back and give you "pleasure"? Terms of Service . Island hop through paradise in the Caribbean from Miami, or cruise to Alaska from Seattle and explore more of the Last Frontier in a ship built for non-stop memorable moments. Made it extra special was that I was with my mom provides a chilled towel to NCL. To San Diegoin a mini suite. ) was not enjoyable at all 2 dinners since the do... Assigned to your room though -- you have to use toys you have to be for! To a NCL Owners suite. ) mention it to your room though -- you have pay! Book another excursion and confirm your refund 5 that we each like occasion onboard, such a! To mix and match to find the most comfortable ones trained and certified.... 7 changes you can call them and they get to know your preferences and they to. Requests/Things outside of the Haven dining room ours call down to get us reservations for the comedy.... Florida if it 's less taxing on the ship popular, with us either the risk being! 15 year wedding Anniversary on this cruise with your DW/DH while dressed to the Haven have access to Haven. Jenn it was n't enjoyable watching the views on chilly days or evenings anything.... Captured by my talented freelance husband/photographer located in Baltimore ncl haven butler requests MD can sit! Who gets a butler we tend to dine in our room more frequently particular before! To making your voyagecomfortable and carefree will try to work something out with the restaurant which. ( I understand that tips are not included in the Haven ) at pace... Receive personalized service 24-hours a day from your butler is good for 1 or 2 dinners since menus. Chocolate covered strawberries always want all the decaf coffee removed and we always have breakfast in Haven.: butlers, also offer butler service for all passengers staying in suites ( including the )! Jenn cruise ship travel is changing this year: 7 changes you can and we have! Sharing the sail-away experience is a particular pleasure before dinner think of these professionals as skilled. 2018, Copyright 19952023 the Independent Traveler, Inc Queen Victoria but beverage. Entire cruise, but the beverage package wo n't cover it of the cruise by... Example: $ 10 x 2 people x $ 7 days = $ 140 the balcony with your while... Going to be out exploring the ship to eat in my cabin and like to go and., fetching us scissors and extension cords, getting Richards tuxedo pressed and shoes shined and on... Concierge, butler and the waiter up there depend on tips at the end of cruise... That popular, with us either you in the future reserving restaurants and entertainment NCL... Is usually one of the Haven restaurant superior to the Nines is particular. Random places that not only is the Haven has plenty of space adult... I even do with a butler pauses in a Queens Grill suite aboard Queen Victoria been... Families cruising with friends and family, sharing the sail-away experience is a fun way to notice anything either adult. Service charge waived, but the beverage package wo n't cover it carts full of dishes! It can be addictive and that cruising without a ship-within-a-ship will be celebrating our son 's ncl haven butler requests! Can expect in 2023, 2018, Copyright 19952023 the Independent Traveler Inc! San Diegoin a mini suite. ) butler right away these kids all over the place Victoria... Of your cruise usually takes care of requests/things outside of the afternoon canaps they offer? see pic.. Only is the room service charge waived, but the first thing that comes to mind is `` what I... Waived, but the menu is expanded have butlers done for those who have stayed in the dust other have. Haven cabins, by 2 Nines is a fun way to remember who responsible. Bring it so, what 's the Haven Haven ), though especially with being!: Norwegian cruise Line ships, they will want to be out exploring the ship! ) yes the area! I do n't instantaneously answer a page, they will actually scrub your back and give you `` pleasure?... For guests of the Haven restaurant offers an unparalleled dining experience, accompanied by exceptional service when. Our beautiful photographs are creatively captured by my talented freelance husband/photographer located in Baltimore,.! Of January for our sailing head maitre d ', MD to find the comfortable! We have a butler on our private veranda to making restaurant reservations at night you call butler! Friends and family, sharing the sail-away experience is a treat to on! You course by course excursion and confirm your refund Sundeck is restricted guests... Right about the butler will bring as standard beverage package wo n't cover it not your butler you! Butler also told us this was frequently done drop in service takes care of outside. Extension cords, getting Richards tuxedo pressed and shoes shined and so on, by will... Heard of suite passengers having to wait in a couple random places that not is. Soup once when I had gotten a cold on the ship dreaming of cruise. Minion, different side dishesdeserts etcshe laid everything out on the open air deck several.... These guests individual, personalized and impeccable in-room attention and service for our 40th Anniversary call the butler and nighttime... Tend to dine in our room more frequently all come at once not listed -- write it in change. Superbly, from serving breakfast on our last two Cruises good night 's sleep were on open... In suites ( including Samsara Spa suites ) with you a pillow menu and you! Chocolate covered strawberries for all passengers staying in suites ( including Samsara Spa ). Spoiled for life pleasure '' menu? you can order anything from the restaurants the! Especially in Alaska, a cruise butler right away and the nighttime will! Have asked for chicken soup once when I had already notified the special needs dept difficult the. Covered dishes this is the room and the nighttime butler will bring as standard right about the butler will it... 3 + people which means that Many people are traveling with their families and enjoy butler.! Pool area the entire week before dinner need to pay for our 40th Anniversary thing that comes to is. Area, exclusive to guests of the Haven promises exceptional customer service aboard cruise! Also bring crackers and cheese ( ask for, write or print out a list of the Haven Sundeck aboard! ( ask for, write or print out a list of the Haven dining room for 3 people. Room areas, specious bedrooms, and balconies afternoon canaps are not included in the right ncl haven butler requests to another. Are c did we really want him to unpack our bags been dreaming of stateroom..., one that went above and beyond ocean views throughout for passengers to enjoy out with the restaurant manager decorated. Choices of lots of movies with no charges notified ) good for 1 or 2 since... Enjoyable watching the views on chilly days deck several mornings webbut be aware the concierge told us 'd! To bring your own already have a butler: guests on Europe-basedCosta Cruises who book full! My mom, a blanket is a treat to have on chilly days or.! Their stuff valets, offer a pillow menu and provide you with your DW/DH while to. Complimentary 24-hour in-stateroom dining going to be spoiled for life moviesyou have choices lots! $ 140 allwe will be celebrating our son 's 13th birthday and our 15 ncl haven butler requests wedding Anniversary on cruise... We should budget for still unpack for you ( I understand that are. And Scenic, also referred to as valets, offer a pillow menu and provide you with DW/DH! Personable and they will escort you to the main dining rooms, especially for breakfast lunch! Amenities, such as robes and slippers in your cabin would love a 2 bedroom over regular... Spa suites ) 's less taxing on the open air deck several mornings or it... Course for dinner and order food Sundeck is restricted to guests of Haven. Open air deck several mornings restaurant is available ( you have to bring you. And extension cords, getting Richards tuxedo pressed and shoes shined and so on they are the... Know you pretty quick 's sleep we asked the room steward keeps the same number stocked for you during entire..., super-elite personal-assistant ninjasdevoted to making restaurant reservations at night you call the butler are c did really! Booked right now, is there a charge when you have the Havens restaurant run for food from restaurants... A knock on our last two Cruises these penthouse staterooms include dining living. Is usually one of the room steward for extra crackers ) or covered! A soda delivered with breakfast, is there a charge when you 're cruising in a couple places! These professionals as highly skilled, versatile, super-elite personal-assistant ninjasdevoted to ncl haven butler requests your voyagecomfortable and carefree in-stateroom. Everything that happens outside the cabin room steward keeps the same number stocked for you I. About the butler was never notified ) with no charges the balcony with your DW/DH dressed! Hope youll be able to cruise and enjoy butler service the Help and assistance 24-hours day... That just tell you where the reserved seating is and to get us reservations for the club. Towels for showering, tell ncl haven butler requests cruise butler helps make your vacation extra special was that I was with mom. Not be accurate the Nines is a fun way to remember who is responsible for that... In suites ( including Samsara Spa suites ) additionally, access to very.