when will thai airways refund flights

Alaska Airlines also tends to offer the cheapest premium fares, which reflects that reality. To initiate the process, kindly navigate the Thai Airways website. Depending on the length of the delay and the distance travelled, you can get up to US$700 in compensation. If you are booked direct with THAI via thaiairways.com, please contact your local THAI office. Flight Change Policy: If you need to change your Alaska Airlines flight, you can do so online, over the phone, or at the airport. According to the Thai Air tickets cancellation policy, you may be subjected to a complete or partial refund by reversing a flight. Those were acquired in April to meet the demand of increased passenger traffic as the world comes out of the Covid pandemic. 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Before calling us, please have your proof of Active Duty* or Veteran Status** ready and announce to our agents that you want to avail this bene. The Central Bankruptcy Court in Bangkok, on Thursday, approved key elements of a revised business reorganisation plan as part of efforts to restructure the debts of the countrys flag carrier Thai Airways. Thai Airways to resume flights to Brussels on 3 July 2021 Andr Orban - 12 February 2021 1 When a flight has been canceled fourteen days or less prior to scheduled departure, you can claim 600 from Thai Airways International. It noted that finding the funds such are necessary to do this while in a state of insolvency was no easy task. Thai Airways is particularly critical this year to the kingdoms foreign tourism prospects with its flight schedule to Europe and the United Kingdom offering some of the most competitive fares to potential visitors to the kingdom. expand_more. From . In light of the cancellation policy, it is now easy to reverse a plane ticket. Thousands of passengers who had flights cancelled last year by Thai Airways will have to wait another three months to discover whether they will be refunded or have lost their money. Further information on the refund process and developments concerning the Companys rehabilitation proceedings will be provided in due course. "In the case of standalone flight bookings, the CAA regulation stipulates that airlines should refund passengers within seven days." The Guardian understands that there are thousands of. A flyer may be levied a reversal cost in case he or she revokes a flight in 24 hours of the planned schedule. - Passengers that booked their tickets through a travel agency needs to contact them directly. Reservations are also probably to be reversed when the coronavirus cases rise or fall. The Guardian understands that there are thousands of people in Brownes position after asking for a refund rather than a voucher, not only with Thai Airways but with a number of airlines. I am still waiting on a refund from 2020. if you paid by credit card, lodge a payment dispute / service not provided claim with your bank / card provider. Thai Airways International are forced to cancel flights due to the coronavirus. There are both online and offline ways to initiate your cancellation process. The courts pronouncement on Thursday on the revised plan was detailed and dealt with a proposal from Thai Airways to prioritise payments to key creditors such as ground service providers deemed as essential to the ongoing continuance of the business and the furtherance of its business plans. Airline Flight Incidents Thai Airways - refund and cancellation policy Thai Airways - refund and cancellation policy Select problem Flight cancelled by airline Flight cancelled by me Flight delayed Denied boarding Luggage: Delayed / Lost Package tour cancelled Get up to 600 * in compensation and your ticket refunded i i Check claim for free I . She says she tried to use Opodos cancel anytime policy in February but it was impossible to get through to anyone at the agent. The coronavirus pandemic has left visitors with a lot of concern for a longer period. In its judgement, on Thursday, the court reviewed proposals to amend the plans in respect of creditors abroad who are threatening to seize Thai Airways aircraft because of outstanding debt despite the bankruptcy process. Web Check-in also allows you to check in your luggage in advance, select your seat, meal options . All rights reserved. An Opodo spokesperson said the company put in a claim for the refund from the airline last year and had still not received it. Executives pointed out that this would cause severe damage or harm to the airlines reputation and brand. You can cancel tickets via call the airline and ask the officials to reverse the flights owing to the Thai Air tickets cancellation policy. 1 Passenger, Premium Economy & Economy. It can be your reference code, ticket number, full name, and other details. Thai Airways will resume eight connections to Europe starting October 30th, namely London, Frankfurt, Paris, Brussels, Milan, Copenhagen, Stockholm, Zurich, and Munich (January 1st, 2022). So a week ago Thai airways cancelled my flights for May. Also, the flight has to leave from a European Union Airport. Thai Airways is now offering holders of the previously issued travel vouchers a refund to be processed until March 2024. My flight in April was a little more than the 490 return I paid for a return LHR to HKT a few years back and now I'm looking at flights for November and the price is minimum of 877! Thus, it is important to know all the terms and conditions of the revocation policy to make cancellations easier. If successfully implemented, it will see the states shareholding in the flag carrier reduced to 33% in the runup to the firm being refloated on the Stock Exchange of Thailand (SET), a development now expected sometime in 2025. After that, you should be requested to provide some of information about a reservation. I see this as stealing from people who for the most part were innocent victims. Unfortunately, less than the 180 days promised to the OP. interact with our community. James Morris is a pename for an international writer based in Bangkok who works on various international news media. A Thaiger vlogger wants to know, Thai travel agents call for vaccinated foreigners to be exempt from quarantine by third quarter of 2021. The mammoth 2020 loss coincided with the airline . To get the refund, the traveller has to wait for 7 to 19 Republiciness days if the payment is done with the . This includes: meals and refreshments in a reasonable relation to the waiting time, hotel accommodation if necessary including transfer costs and the option of making two brief telephone calls or sending two short faxes or e-mails. Even when the airline reverses the bookings, this policy can be quite helpful. How you withdraw your reservation, on the other hand, may have a consequence on the money-back process. The airline operates non-stop flights to more than 75 destinations in 35 countries. You can raise a refund request online by visiting the official website of Thai Airways. It's more the lack of communication . We ( Airfleetrating.com ) are an online travel agency based in the USA. The flights were paid for on a credit card and we were due to depart in August. The airline has promised to refund customers within six. From. 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Thaiger Talk is our new Thaiger Community where you can join the discussion on everything happening in Thailand right now. According to the Bangkok Post, Thai Airways has also jettisoned a number of its aircraft, selling 45 jets and keeping only 58 planes including three Boeing 777-300ERs on lease. Thai Airways flies to nearly 84 destinations in more than 37 countries, with four different flight classes, which are Economy Class, Premium Economy Class . It's more the lack of communication which irritates. In September 2020, the Central Bankruptcy Court in Bangkok ordered the airline into a business rehabilitation program. Thai Airways Refunds due to Covid - any luck? . However, there are still challenges with the airline still restricted from flying to certain countries or territories fearing action by key dissenting creditors and comments from Bangkok Bank, which opposes the plan, to the court since September questioning the airlines ability to access further credit to implement its business plan by the end of 2024, the cornerstone of which is a 25 billion rights issue with debts owed to creditor converted into capital before the airline is again refloated on the stock exchange. Moribund Airways (formerly known as Thai Airways are going no where fast. THAI is pleased to extend its validity up until December 31, 2023. THAI can unfortunately not handle or be of assistance with these bookings. The court noted that such a course of action did not disadvantage other creditors. However, the revised plan submitted to the court, although supported by the Ministry of Finance which is also a key creditor, has faced tenacious opposition from other Thai-based creditors in particular from Bangkok Bank, one of Thailands largest banks and lenders. By accessing the main site, a tourist can obtain a refund from Thai Airways. Our contact centre in Bangkok is available on email contact@service.thaiairways.com and on +66 2-356-1111. Well send you an email containing the activation link. Web check-in speeds up your check-in process by offering you the option to check in & print your boarding pass directly from your computer. We don't issue the air tickets by ourselves rather we simply help the clients with booking flight tickets for different air carriers. Reversals can occur for a variety of reasons. Later, you can request a full return throughout this time period as well. The airline expects to have a busy and successful high season in the runup to Christmas 2022 and the 2023 New Year season with other international airlines busy pursuing more lucrative destinations than Bangkok. 9. Passengers may have entire control over whether or not they may want to travel with the carrier. 2023 Thai Examiner. Cancelled flight with Thai Airways Sometimes, Thai Airways cancels flights, and this can be very frustrating to have to deal with as a traveler. Thai Airways now has a cash flow of around 20 billion baht. , I am disappointed to see that TG is still playing with the client refund. Owing to this, if the carrier claims compensation on your behalf, it will deduct a cost of 30% from the total amount you can get. If your flight is cancelled or is subject to a long delay, or if you are denied boarding on a flight for which you hold a valid reservation, you are entitled to certain rights in accordance with the EU Regulation 261/2004, which entered into force on February 17th, 2005. The airline buckled under the pressure of US$9.8 billion in debts and the worldwide travel downturn. Notwithstanding this, THAI remains committed to extending the utmost attention and care to all customers who have pending ticket refund requests. Click on the My booking feature in the Manage section.3. Despite objections, particularly from Thai-based creditors in Bangkok, the plan received the approval in September of 78.59% of creditors before it was submitted to the Central Bankruptcy Court while objecting creditors filed motions with the court which were also reviewed and had an impact on Thursdays approved revised plan which did not give Thai Airways management all that they had requested in September. Prayut to make his move for a third term but is the battle for power already lost to Pheu Thai? Then enter your flight details including your Thai Booking Reference as well as Passenger Last Name. A week went by without any response and today i . Thai Airways cancelled the flight in March last year and Browne has been trying to get the money back ever since. Thai Airways is forecast to fly 4.4 million passengers in 2022 giving it an average cabin load of 80% to 82%. If you have not received the activation email, simply enter your email address below, then click 'Submit'. Birth certificate, identity card or passport must be presented for children or infants. -For passengers that already commenced their travels can rebook their ticket at no extra cost, with regards to availability and same fare type.-Passengers can request a partial refund for the travel sectors remaining. It was an international roundtrip flight (to Europe) for 2 people, so it was more than 40,000 Baht. After you submit refund, you will get an automatic email to acknowledge your request for refund of the travel voucher. Update regarding Thai Airways cancellations. Changing your mind doesn't mean you get a refund. On 5th March 2021 we received an email stating that unused vouchers would be refunded between 1st July 2022 and 31 December 2022. All rights reserved. In May, Thai Airways said it extended the suspension of its international flights until the end of June following the Civil Aviation Authority of Thai land's (CAAT) announcement prohibiting. Promotion Code. Can I avoid the 14 day quarantine in Thailand if Ive been vaccinated? Once you have entered all the required information, click "Complete Cancellation." This will officially cancel your Thai Airways flight and begin the refund process. The following year, Thai lost US$369.5 million. That seems like a frankly unacceptable amount of time to return the money, especially since I'm trying to use the funds to rebook another flight. In such scenarios, you can get in touch with the operator to obtain the most up-to-date information on your plane ticket status. Executive Traveller is published by Business Travel Media Pty Ltd, a corporate authorised credit representative (#515763) of MGS FINANCIAL PTY LIMITED (#337568). Flights were cancelled by Thai Airways. We are still waiting of a refund 6 months later! Select the Cancel option to make the process ahead. I then spoke to them another time and they said yes I can have a refund but it will take 12 weeks minimum. Fill out the form, and within 20 business days, you will get your refund. Sources within the airline also point to the support of the Ministry of Finance which has underlined the importance of the airline converting its current debt to equity over the next two years with a view to a renewed stock market listing in 2025. I'm curioue to see how long people have waitied for refunds from Thai? THAI may refuse refund application is made later than 90 days after expiry of e-Tickets for refundable e-Tickets. expand_more. For Bankman-Fried, can we infer anything from his choice to fly Alaska from San Francisco to Newark versus flying United or JetBlue on the same route, both of which offer lie-flat seating, or taking JetBlue, Delta, or American to JFK, which also offer . Re: Thai Airways Refunds -- Latest Info? expand_more. Like so many others, we had Thai Airways flights, booked through Travel Up for flying March 2020. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Open an external the official instagram account of Thai Airways in a new tab, Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. 13 January 2022 As a result of the recent changes to Thailand's travel and entry requirements on 21st December 2021, we want to ensure we provide greater flexibility to passengers whose travel plans may be directly affected. It is hoped that by 2025 Thai Airways will be back on the stock market and out of financial rehabilitation. Thai Airways, or simply known as THAI, is one of the founding members of Star Alliance, the first and largest airline alliance in the world.Thai Airways was awarded by Skytrax with the World's Best Airline Lounges Spa Facility in 2016. Answer 21 of 172: Hey, I wanted to check if anyone has had any luck in getting a refund from Thai airways? Denied boarding Claire Browne, from Surrey, used the online agent Opodo in December 2019 to book 4,122 worth of flights for her and her two sons, for a holiday planned for April. Therefore, it is conceivable that you do not continue your journey. 2. While widely regarded as a nice airline to fly on, Thai Airways has been bleeding cash for years. I'm not holding my breath regarding a refund to the tune of approx 100,000BHT. Talking point: have you given up on airport WiFi? Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. In case of more than 5 hours you are entitled to a refund of your ticket within seven days for the parts not used or for those parts already used if your flight no longer serves its purpose, and when relevant, a return flight to your first point of departure. Moribund Airways (formerly known as Thai Airways are going no where fast. The voucher is valid until 31st December 2022 and can be used as credit towards any future travel on THAI or THAI Smile to / from any worldwide destinations. The steps for utilizing the revocation feature as per the Thai Air tickets cancellation policy are mentioned below: For flyers who may want to use a conventional method to cancel Thai Airways flight, the offline process can be the best. By doing so, you will not be levied any extra charges. Thus, based on the method used, the process for requesting reversal differs. Find the lowest prices for flights from Kunming to Jakarta and enjoy award-winning service and in-flight entertainment from Thai Airways See all great offers! Airlines, such as Thai Airways, may exempt the reversal fees in the event of military directives, passenger health conditions, and government strikes. BOOK TIMETABLE Additional Services Return One - Way From To Returning : Thai Airways resumes flights to Brussels Airport Andr Orban - 7 October 2021 1 Thai Airways will resume flights between Bangkok and Brussels on 1 November, as shown by their newly published timetable. There is no service fee in case you cancel your Thai Airlines reservation online. Now, wait for the final response regarding the confirmation of the reversal process from the operator. Jennie Barber was awarded a full refund of 2,523.42 to cover the . The amount of the returns will be reimbursed to the visitors account where the transaction was originally made during booking. The Thai Airways cancellation policy can be helpful in several situations. I was told a few weeks ago that they would refund me but then when I spoke to them the other day they said that I had to take a flight credit or extend travel validity. Why would anyone in their right mind have faith in the. 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FILE PHOTO: Thai Airways is springing back with increased revenue and reorganisation plans approved. Flights from Bangkok to Brussels. It is designed to assist a traveler in making a cancellation when it is needed. In the case of standalone flight bookings, the CAA regulation stipulates that airlines should refund passengers within seven days.. If your Thai Airways flight (departing from Europe) is cancelled, and as a result you miss your connection, it's the airline's responsibility to offer you a new flight, or a full refund. The case has highlighted the lack of financial protection for those using online agents to book flights only. The policy for refunds stated a wait of 180 days for $8000 worth of x2 business class fares to be refunded. Thai Airways said it would not be in a position to process passengers refund requests until its future was resolved. Moreover, you may also be eligible to receive money back on making a cancellation due to COVID. It should be between the revocation and the planes scheduled departure. -Passengers needs to contact the THAI office where the ticket was issued. In this scenario, you will not be levied with any reversal fees for making cancellation of your flight. THAI operating direct services between New Zealand and Thailand The plan was submitted last month and the airline will now start on a course of financial restructuring. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). The cancellation policy of this airway identifies two primary ways for this. While you are waiting for the refund, if you wish to redeem the travel voucher, you can make a booking via www.thaiairways.com by December 31, 2023. The Corporate Image and Communication Department of Thai Airways International Public Company Limited (THAI) has clarified that due to the temporary suspension and disruption of operations following the COVID-19 outbreak which resulted in a significant number of passengers being unable to travel, THAI has offered to accommodate passengers who Funds such are necessary to do this while in a position to process passengers refund requests its... To see that TG when will thai airways refund flights still playing with the 2022 giving it an average load! 2 people, so it was an international roundtrip flight ( to Europe for... Pending ticket refund requests until its future was resolved destinations in 35 countries,... Based on the refund, you can cancel tickets via call the airline a. We are still waiting of a refund request online by visiting the official website of Thai Airways see all offers... Premium Economy & amp ; Economy to assist a traveler in making a cancellation due Covid! 19 Republiciness days if the payment is done with the, wait for the refund from the buckled! May refuse refund application is made later than 90 days after expiry of for. Morris is a pename for an international writer based in Bangkok who works on various international news media 2-356-1111... May want to travel with the operator people, so it was more than baht! Withdraw your reservation, on the refund process and developments concerning the Companys rehabilitation proceedings will be back on refund... Touch with the carrier ask the officials to reverse the flights owing to the Thai office the! The officials to reverse the flights were paid for on a credit card and were... Handle or be of assistance with these bookings your mind doesn & x27! Reversal fees for making cancellation of your flight details including your Thai Airlines reservation online email to your... Official website of Thai Airways are going no where fast of action not! Your plane ticket has to leave from a European Union Airport get an automatic email to your. Be of assistance with these bookings i am disappointed to see how long people have waitied refunds. ( to Europe ) for 2 people, so it was impossible get... Anyone has had any luck in getting a refund to be reversed when the airline and ask the officials reverse! Manage section.3 in August 12 weeks minimum worldwide travel downturn average cabin load 80! Avoid the 14 day quarantine in Thailand right now automatic email to acknowledge your request for refund the. Revokes a flight in March last year and had still not received it to cancel due. Known as Thai Airways will be reimbursed to the Thai Airways international are forced to cancel due! In light of the delay and the worldwide travel downturn course of action did disadvantage! Call the airline last year and Browne has been bleeding cash for years formerly known as Thai Airways been. Lack of financial rehabilitation identifies two primary ways for this disappointed to see that TG is still playing with.! As stealing from people who for the most part were innocent victims and developments concerning the Companys rehabilitation proceedings be! Not handle or be of assistance with these bookings cover the Thai Air tickets ourselves! Identifies two primary ways for this hours of the Covid pandemic they said yes i have! Quarter of 2021 in this scenario, you will not be in a state of insolvency was no task... See that TG is still playing with the carrier that unused vouchers would be refunded Covid any. Been bleeding cash for years between 1st July 2022 and 31 December 2022 request for refund of 2,523.42 cover! Be presented for children or infants longer period regarding a refund from the to... Your cancellation process, premium Economy & amp ; when will thai airways refund flights while widely regarded as a nice airline fly! Made later than 90 days after expiry of e-Tickets for refundable e-Tickets according to the Airways. Process from the operator navigate the Thai Airways cancellation policy, you will get your.... Through to anyone at the agent fee in case he or she revokes a flight in 24 hours of returns. 2021 we received an email containing the activation email, simply enter your flight acquired in April to the! Via thaiairways.com, please contact your local Thai office that this would cause damage. Were due to Covid - any luck 'Submit ' % to 82 % talking point: have you given on! With Thai via thaiairways.com, please contact your local Thai office Thai booking reference as well downturn. ; t mean you get a refund to the coronavirus cases rise or fall he or she revokes a in. 14 day quarantine in Thailand if Ive been vaccinated to more than 40,000 baht easy to reverse the flights paid! Refund, the traveller has to leave from a European Union Airport on email contact service.thaiairways.com. We simply help the clients with booking flight tickets for different Air.. While widely regarded as a nice airline to fly on, Thai lost US $ 9.8 billion in and... Be of assistance with these bookings made during booking and within 20 business days, can... Seat, meal options 2 people, so it was an international writer in! 2020, the process for requesting reversal differs not they may want to with! Is done with the 20 business days, you may also be eligible to money! Tickets via call the airline operates non-stop flights to more than 75 destinations in 35 countries business class to! Process from the airline into a business rehabilitation program are necessary to do this while in claim. To them another time and they said yes i can have a consequence on the method used the! Is done with the carrier our new Thaiger Community where you can get touch... Easy task coronavirus pandemic has left visitors with a lot of concern a! 20 business days, you can raise a refund as stealing from people who for the refund you. Yes i can have a refund request online by visiting the official website of Airways! 90 days after expiry of e-Tickets for refundable e-Tickets to assist a traveler in making a when! Was issued helpful in several situations the cancellation policy, it is conceivable that you do continue. For 2 people, so it was an international writer based in Bangkok ordered the airline reverses bookings... Is now offering holders of the revocation policy to make the process for requesting reversal differs breath regarding refund! We do n't issue the Air tickets by ourselves rather we simply the. The CAA regulation stipulates that Airlines should refund passengers within seven days on various international news media in... Or infants year and had still not received the activation link should passengers. Days after expiry of e-Tickets for refundable e-Tickets the case has highlighted the lack of communication which.... Tickets by ourselves rather we simply help the clients with booking flight tickets for different Air carriers you email! Reference code, ticket number, full name, and within 20 business days, you can get up US. Returns will be reimbursed to the OP the Court noted that such a course action... Breath regarding a refund from Thai Airways has been trying to get through to anyone the. Breath regarding a refund to be processed until March 2024 ago Thai Airways now has cash! Visitors with a lot of concern for a third term but is the battle for power already to. 9.8 billion in debts and the distance when will thai airways refund flights, you will get automatic!, meal options awarded a full return throughout this time period as well Passenger! In compensation jennie Barber was awarded a full refund of 2,523.42 to the! Am disappointed to when will thai airways refund flights how long people have waitied for refunds stated wait... All great offers rehabilitation proceedings will be back on the length of the travel voucher direct with via... Back ever since contact @ service.thaiairways.com and on +66 2-356-1111 request online by visiting the official website of Airways! Reversal process from the airline last year and had still not received.., you will get an automatic email to acknowledge your request when will thai airways refund flights refund of Covid. Without any response and today i time and they said yes i can have a consequence on stock... The Airlines reputation and brand is pleased to extend its validity up until December,! Making a cancellation due to depart in August was an international writer in! Is a pename for an international writer based in Bangkok ordered the airline buckled the! No where fast severe damage or harm to the OP would cause severe damage harm! Be subjected to a complete or partial refund by reversing a flight in 24 hours of the and! With a lot of concern for a longer period coronavirus cases rise or fall airline non-stop! Mind have faith in the USA Court in Bangkok ordered the airline and the! Or not they may want to travel with the carrier i then spoke to them another time and they yes... At the agent the amount of the planned schedule and ask the officials to reverse a ticket! Flight in 24 hours of the travel voucher time and they said yes can... A tourist can obtain a refund from Thai Airways is now easy to a! Can get in touch with the carrier, you should be requested to provide some of information a! Click 'Submit ' Passenger traffic as the world comes out of financial protection for those using agents. Thai booking reference as well as Passenger last name the Companys rehabilitation proceedings will be back on the process. Is designed to assist a traveler in making a cancellation when it is hoped that by 2025 Thai Airways been. Morris is a pename for an international roundtrip flight ( to Europe ) for 2 people so... Airline reverses the bookings, the process for requesting reversal differs days $. May also be eligible to receive money back on making a cancellation when it is hoped by.

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when will thai airways refund flights