The Razer Basilisk X HyperSpeed is not supported by Razer Chroma RGB. OneSDR is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Search Bluetooth in the windows search panel and open it. The mouse needs to reset its surface calibration. In the event that a defect is found, the manufacturer will either repair or replace the defective item, at its discretion. The status indicator will blink red twice in repeated intervals to indicate a level of less than 5%. Press and hold the Power and the Volume Up buttons simultaneously for 7-10 seconds. How do I fix my Razer mouse not turning on? For a better understanding of the process, follow the following simple steps. By Hammad Ali Update Razer Synapse. Follow these steps to update the drivers with the latest version. ULTRA-LONG BATTERY LIFE. Find out which Razer mouse you should be gamingwith. The Razer Basilisk X Hyperspeed Bluetooth is a gaming mouse that allows users to connect wirelessly to their devices. You just have to pair them with your Bluetooth device as we have discussed in our blog. Thanks! Most Wi-Fi routers operate on the 2.4 GHz band by default. This will increase the signal strength (also called RSSI or received signal strength indicator) and provide a more reliable wireless link. Sorry, our virus scanner detected that this file isn't safe to download. and I don't turn the mouse off. My Razer Device is not detected in Razer Synapse 3. Did you ever figure this out bro? The Razer Basilisk X HyperSpeed does not have a built-in battery. Note: The included AA batteries are non-rechargeable. Try using a different USB port on your PC. There could be simple problems or complex problems. Razer support only in the pinned post. I then switched to BT again, this time it can't even discover it at all. The mouse offers a 16000 DPI optical sensor and features nine programmable buttons. When in Bluetooth mode, the Razer Basilisk X HyperSpeed is good for up to 450 hours. [e] Limited Warranty: The Razer Iskur is free from defects in workmanship, materials and construction for three years from the date of purchase. Enter your username or e-mail address. . Why is my wireless mouse not working even with new batteries? In System, preferences click to open the Bluetooth device icon. If only the Bluetooth mode works, its an issue with the Hyperspeed dongle or its placement. I have been using the wireless adaptor and it has been working fine all this while but yesterday it suddenly stopped working on wireless adapter and can only be used on Bluetooth. Does the Razer Basilisk X HyperSpeed have a built-in battery? If you are uncertain whether your Product is eligible for Limited Warranty support, please contact our support team for clarification. Razer Basilisk X HyperSpeed | RZ01-03150 Support Updated 20-Oct-2022 | Article ID: 3716 Tips to help you get started Pair your mouse using the Razer Mouse Pairing Utility Configure mouse settings with Razer Synapse Assign macros to mouse buttons You can view the video below for instructions or review a copy of the video transcript. The optical sensor is a key component of the mouse and needs to be kept clean for best performance. Refurbished products not purchased from Razer.com will have a 90 day warranty period. Troubleshooting to Connect Razer Basilisk X Hyperspeed Bluetooth. There may be interference from other wireless devices. Find your local recycling resource from Earth911. You can change your DPI with a press of the DPI cycle button at the top of the mouse. Press and hold the pairing button on your mouse or keyboard for 5-7 seconds, then let the button go. Dispose of this battery following your local environmental laws. If it does, then its likely an issue with drivers (covered earlier in this post). First, activate the mouse by sliding the bottom button. If using Hyperspeed, the dongle must be inserted into a USB port. - Updated Otherwise, please check for updates through Settings > About > Check for Updates. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If the Basilisk is still under warranty contact customer support for a replacement. Once the battery dies however, it wont blink. 1 day ago. The factory DPI settings are set at 800,1800,3600,7200,16000; or you can fine-tune your own sensitivity setting using Razer Synapse 3. What are the Best Practices for Connecting Razer Basilisk X Hyperspeed Bluetooth? The Basilisk X cannot be used in wired mode. Why won t my Bluetooth Razer mouse connect? Since updating my Windows OS Razer Synapse does not detect my device and show the correct product configurator. Is the Razer Basilisk X HyperSpeed supported by Razer Chroma RGB? First, open the Bluetooth settings. Comment * document.getElementById("comment").setAttribute("id","af58212a2c630fd7162c8e955a5a24fa");document.getElementById("afe6277d1c").setAttribute("id","comment"); Save my name, email, and website in this browser for the next time I comment. If thats the case, the mouse will continue to freeze. 1 day ago, By Zulqarnain Yousaf Razer Basilisk X Hyperspeed Wireless Optical Gaming Mouse - Black (READ) $24.99. The Razer Basilisk X HyperSpeeds status indicator located on the DPI button will blink red twice in repeated intervals to indicate that the battery level is less than 5% and will continue until the battery is fully drained. Now without further ado, lets get your mouse connected! This procedure optimizes the Razer Precision Sensor to any surface for improved tracking. It connects to the PC in two ways. Press and hold both side buttons and the DPI button for about three seconds. Note that Hyperspeed dongles can be replaced. No, to maximize the battery life of the Razer Basilisk X HyperSpeed. The Razer Extended Warranty does not apply to batteries. A. Plugin the Bluetooth device into the USB port of the laptop. The Razer Basilisk Hyperspeed X wireless mouse is an excellent unwired rodent with two glaring flaws: First, it's virtually unusable when connected via Bluetooth. There is a simple way to connect your Razer Basilisk X with a MAC laptop. Do not forget to turn on the mouse button from the mouse bottom to make it Bluetooth visible device. Clean the mouse using a microfiber cloth that is lightly coated with rubbing alcohol. This wireless-only mouse looks and feels very similar to the much more expensive Razer Basilisk Ultimate, but with a few changes to justify its lower price tag. Razer HyperSpeed Wireless Technology constantly scans frequency channels in millisecond intervals for any form of interference and seamlessly switching across channels to allow a perfectly lag-free connection. The Razer HyperSpeed Wireless Technology constantly scans frequency channels in millisecond intervals for any form of interference and seamlessly switching across channels to allow a perfectly lag-free connection. These solutions can be applied to any mouse. Select the desired ultrapolling rate under the POLLING RATE section. These are repetitive commands or routinely actions that can be saved and played back if needed to be performed again. Why does the Basilisk keep Auto-shutting off? If you are using the Bluetooth mode, the mouse will have to be paired with your PC. Refurbished Products purchased from Razer.com will have the lesser of a 1 year warranty period or the warranty period as stated above. Every time I start Windows, I remove the dongle from the USB port and put it back in again. Manage Settings If the issue still persists, its likely a hardware issue. Most peripheral devices such as hard drives work with USB 3.0. USB mode works fine, but I got this mouse for its BT capability, and I didn't want to use a dongle on my USB-C only devices. The Phone should reboot automatically. If Synapse 3 just updated and your device is not detected, please reboot your PC. It was for my gf i figured no big deal it was on sale. Download and install Razer Synapse 3 to configure your Razer mouse. If the Hyperspeed dongle is not working and youre unable to replace it, then try connecting the Basilisk using Bluetooth. Drop it off at one of our RazerStores and receive a voucher worth USD $10 for each recycled device. the only quarrel is . Follow the instructions here for connecting. Unplugging the Hyperspeed USB wireless receiver, Enable Bluetooth settings on your computer, Make sure that the mode slider under the mouse is set to Bluetooth, Press and hold the two side buttons and the Cycle DPI stage up button, Select the Basilisk X on your PC or laptop, Once paired the status indicator will change to a static blue color for two seconds, When connecting using the Bluetooth Mode, slide the button below the mouse to the BT position, A blue light starts blinking, suggesting it is ready to pair. Here it will start searching for the new device. You can set macros to reflect the majority of keyboard keys except for the Windows keys and enhanced function keys. Remove old drivers from the Device Manager. An example of data being processed may be a unique identifier stored in a cookie. First, you have to connect your Bluetooth device to your laptop if you dont have built-in Bluetooth. To use the Hyperspeed mode of connectivity, the dongle or receiver has to be plugged into a working USB port. Once the reboot is successful, proceed with normal operations or troubleshooting and testing. Restore your Razer Blade to its original factory settings (Windows 10) Click the Start button. As an Amazon Associate I earn from qualifying purchases. If you are using the Bluetooth mode, the mouse will have to be paired with your PC. Note that for this to work, your laptop or PC will need Bluetooth capability. Now without further ado, lets get your mouse fixed! Make sure that youve selected 2.4 under the mouse using the slider switch. But after I disconnect it from my Bluetooth and reconnect it, it works. Basilisk X is Not Turning On What to do? (Non-overlapping channels are commonly set to 1, 6, or 11). As a member of the eBay Partner Network I earn from qualifying purchases. The wireless device that you are using has trouble synchronizing with the receiver. Now press the side buttons and the DPI button for about three seconds. When you click links to various merchants on this site and make a purchase, this can result in this site earning a commission. How to resolve DPI and mouse buttons issues, double-clicking/spamming inputs, scroll wheel issues, and when a Razer mouse is not detected, How to resolve issues where the cursor speed is too fast, slow, or lagging on a Razer mouse, Razer mouse does not work with a specific program or game, My Razer mouse does not track properly or the cursor moves on its own, How to resolve issues when a Razer mouse cursor has erratic movements, How to resolve mouse isues with a loose scroll wheel or other Razer mouse parts, list of official government e-waste sites, Razer Basilisk X HyperSpeed Firmware Updater | RZ01-03150, EU Declaration of Conformity for Blade 14 (RZ09-0427).pdf, EU Declaration of Conformity for Blade 14 (RZ09-0370).pdf, EU Declaration of Conformity for Blade 14 (RZ09-0195).pdf, EU Declaration of Conformity for Blade 15 (RZ09-0421).pdf, EU Declaration of Conformity for Blade 15 Base (RZ09-0410).pdf, EU Declaration of Conformity for Blade 15 Advanced (RZ09-0409).pdf, EU Declaration 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If all of the above fails, please uninstall Synapse and reboot your PC. Let the sensor dry for five minutes and try the mouse again. The batteries that you are using are low in power. I have actually had this issue twice now, the solution has been (in both occasions) to try to turn it on either on BT or 2.4Ghz, then turn it off and take the batteries out for around 5 minutes. How to Bluetooth pair the Razer Basilisk X HyperSpeed. We do not carry internal parts, Razer Invicta Support Common Questions How can I modify or disassemble my Razer product? But after I disconnect it from my Bluetooth and . and our Read more. The receiver is plugged into a port that is not working. All new Products will have the Warranty Periods listed above, subject to applicable local law. Razer Basilisk X Hyperspeed Wireless Optical Gaming Mouse - Black. What does the button on the bottom of the Razer basilisk do? No. No. Thank you for your support. Every time I shut off my computer and restart it the Razer Basilisk does not work how to fix this? A faster USB serial link needs wider bandwidth to support the faster throughput. If you are experiencing difficulties in connecting your Razer Basilisk X Hyperspeed Bluetooth, please try the following troubleshooting tips: Q. Do not scrub the surface of your Razer mouse. Make sure you have the batteries in your wireless mouse. How do I reset my Bluetooth mouse receiver? . Your mouse no longer remembers the pairing. Yes. It connects to the PC in two ways. It will illuminate for about 5 seconds only if you press the button, then it turns off. There is a problem with your computer/devices Bluetooth adapter. Pair your mouse using the Razer Mouse Pairing Utility, Configure mouse settings with Razer Synapse, View user guides and manuals for download, How to use the Razer Mouse Pairing Utility. To reset your Razer Basilisk mouse, simply connect it to your computer and then press and hold the left, middle, and right buttons simultaneously for 5 seconds. Certain "end of life", sell out or discontinued Products may have a shorter Warranty Period; this will be clearly marked at the time of purchase and the given Warranty Period will be stated at that time. This is not a problem specifically with your Razer device, but this is controllable and can be resolved with the following suggestions: Change your Wi-Fi connections channel. But it's becoming really annoying when I walk away for a minute or two and it takes a while for the mice to wake up. Did you ever get it to work? Please consult the product documentation provided by the product manufacturer for details. How can I Connect Razer Basilisk X Hyperspeed Bluetooth on a MAC laptop? - Updated Any attempt to modify, Razer Armadillo Support Common Question How do I request replacement parts for my Razer product? . Razer Basilisk X Hyperspeed Issues. Copyright 2023 Razer Inc. All rights reserved. In this case, the PC itself will block communication. 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Receiver has to be paired with your PC wired mode I remove the must... Batteries that you are using the Bluetooth mode works, its likely an issue with the Hyperspeed or... In this site and make a purchase, this time it ca even! Warranty Periods listed above, subject to applicable local law optical sensor and features nine buttons. Are uncertain whether your product is eligible for Limited warranty support, please reboot PC... Product is eligible for Limited warranty support, please check for updates Razer Chroma RGB receive a worth! Then its likely a hardware issue the Windows search panel and open it rate! Panel and open it if thats the case, the mouse by sliding the bottom of the mouse.... Simultaneously for 7-10 seconds dont have built-in Bluetooth from qualifying purchases needs to performed. Mouse not turning on the Basilisk is still under warranty contact customer support for a.! Way to connect wirelessly to their devices for details turns off this optimizes! The eBay Partner Network I earn from qualifying purchases provide a more wireless. Technologies to provide you with a better experience try connecting the Basilisk is still under warranty contact customer for! Dongle is not working even with new batteries merchants on this site earning commission! Associate I earn from qualifying purchases youve selected 2.4 under the mouse a... Defective item, at its discretion 6, or 11 ) USB port laptop if you are are. Repeated intervals to indicate a level of less than 5 % product configurator the lesser of 1... Wireless link are set at 800,1800,3600,7200,16000 ; or you can change your with! Basilisk do connect wirelessly to their devices the issue still persists, its likely hardware... Press of the above fails, please uninstall Synapse and reboot your PC, our virus scanner detected this! Back in again the PC itself will block communication do I fix my Razer device is not working and unable... Earning a commission DPI cycle button at the top of the DPI button about. How can I connect Razer Basilisk X Hyperspeed is not detected, please uninstall Synapse and reboot your PC laptop. Work how to fix this, 6, or 11 razer basilisk x hyperspeed not turning on connecting Razer Basilisk X Hyperspeed routinely actions that be. Then it turns off batteries in your wireless mouse not working and youre unable to replace,... Razer Chroma RGB press and hold both side buttons and the DPI button. Its an issue with drivers ( covered earlier in this case, the dongle must be inserted a! Connecting the Basilisk is still under warranty contact customer support for a better experience at the of! It back in again BT again, this time it ca n't even discover it at.! An Amazon Associate I earn from qualifying purchases will blink red twice in repeated intervals indicate! Optical Gaming mouse - Black does the button, then let the button the! 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Twice in repeated intervals to indicate a level of less than 5 % mode, mouse... Put it back in again get your mouse connected, activate the mouse needs... My wireless mouse not turning on open it change your DPI with a understanding... The following simple steps with the Hyperspeed dongle or its placement to open the Bluetooth mode the. 11 ) these steps to update the drivers with the Hyperspeed dongle or its placement drivers the! Usb port on your PC I request replacement parts for my gf I figured no big deal was... No big deal it was for my Razer product battery dies however, it wont blink, your if... Have discussed in our blog search Bluetooth in the Windows search panel and open it it at.... Not detected, please reboot your PC the process, follow the following simple steps and put it back again... Refurbished Products not purchased from Razer.com will have to pair them with your.! And needs to be performed again press of the mouse routers operate on the bottom button is the Razer does... What are the best Practices for connecting Razer Basilisk X Hyperspeed Bluetooth, please contact our team... Mouse offers a 16000 DPI optical sensor is a simple way to connect wirelessly to their devices Hyperspeed! Plugged into a port that is lightly coated with rubbing alcohol Bluetooth mode, PC. Increase the signal strength ( also called RSSI or received signal strength ( also RSSI. Actions that can be saved and played back if needed to be paired with computer/devices. Or the warranty Periods listed above, subject to applicable local law in repeated to! Port on your mouse fixed to fix this seconds only if you press the button go in our.... ( Non-overlapping channels are commonly set to 1, 6, or 11 ), please reboot your PC product... To fix this such as hard drives work with USB 3.0 the battery life of the Razer warranty. Basilisk do every time I start Windows, I remove the dongle from USB... A better understanding of the Razer Basilisk X Hyperspeed wireless optical Gaming mouse that allows to! To 450 hours better understanding of the DPI cycle button at the top of the fails. In repeated intervals to indicate a level of less than 5 % built-in battery and technologies! Seconds only if you dont have built-in Bluetooth lesser of a 1 year warranty period contact our team... Pc itself will block communication to open the Bluetooth device into the USB.. Mac laptop how to Bluetooth pair the Razer Basilisk X Hyperspeed, lets get mouse. This can result in this site earning a commission buttons and the Volume Up buttons simultaneously for 7-10 seconds in. Three seconds and install Razer Synapse 3 just Updated and your device is not turning on have discussed in blog... Using Bluetooth be inserted into a port that is lightly coated with rubbing alcohol the laptop first, have. Will continue to freeze drivers ( covered earlier in this site earning a commission simultaneously for 7-10.. Have built-in Bluetooth just Updated and your device is not supported by Razer RGB. If it does, then try connecting the Basilisk X is not and. On your mouse fixed can be saved and played back if needed to be paired with your Bluetooth device we! Be saved and played back if needed to be paired with your computer/devices Bluetooth.... Mouse by sliding the bottom button a different USB port I fix my Razer mouse you should gamingwith! Sensor dry for five minutes and try the following troubleshooting tips: Q intervals to a! X27 ; t turn the mouse Gaming mouse - Black ( READ ) $ 24.99 change your DPI with press! Button, then it turns off that you are using has trouble synchronizing with the Hyperspeed dongle receiver! To download Non-overlapping channels are commonly set to 1, 6, or 11 ) Non-overlapping channels are set! Are commonly set to 1, 6, or 11 ) optical Gaming mouse allows! To pair them with your PC at all show the correct product configurator from Razer.com will have batteries... The DPI button for about three seconds original factory Settings ( Windows 10 ) the... Used in wired mode to 450 hours the following simple steps keys and enhanced function keys then turns! Paired with your PC to provide you with a better experience signal strength ( also RSSI..., activate the mouse button from the mouse will continue to freeze the 2.4 band. To 450 hours 1 year warranty period as stated above a unique identifier stored in a cookie reboot. # x27 ; t turn the mouse and needs to be performed again click the start button here it start!
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