Purchase food, drinks, stuff even laundry tokens! ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110501494', '');}, 'log_autolink_impression');Cruise Critic. By Try your partners phone also. passport) available when checking in at the terminal. Ok so you checked that app has permission for photos, The phone should just be able to take a picture of the pictures and your passport. Then confirm "Reset Network Settings". The app crashes on open on my Galaxy S8. It also offered a 4 or 6-top. That eventually went away. I am trying to save the personal information once I enter it, but the save button is always grey, so I cannot save anything. Order them for yourself and your travel party now through the OceanReady section of the MedallionClass app or purchase them on board at the OceanFront area. Today I was told to check back in a month. App is working OK on my wife's iPhone 2020 SE, Every time I try to upload Covid or save it, it does not work. Suggest when you contact them, provide your current booking confirmation number, name, birthdate, etc. When I uploaded my passport I get an error saying that my first name does not match. Does anyone know how I can do this outside of the app? Princess needs to do what airlines and many other companies do. Can you help me? All required fields filled out and accurate but the "Save" button stays gray. LauraS Is there a way to completely delete the information on your end to fix this problem? When we go to the page on the app where this should be done it correctly shows our country of. The entire medallion program; from the medallion class app to the ocean ready app has some bugs or issues. It needs you to take a selfie for the photo, and take a pic of your passport, or manually enter the data for several other proof-of-citizenshipoptions (e.g. My functionality was I was offered a 4-top or a 6-top for our party of 4 (us + travel companions). The months and dates flash up and quickly disappears. Experience the Best of the West with Princess. Can't load my photograph on it. Exactly what I have been saying, but to no avail ! I've never been asked to show the app at check in. I have uninstalled the app and downloaded the app. Thanks for watching! How can I arrange to have my Medallion shipped to my home? I want to be able to use the app. You can also access these experiencesthrough your stateroom TV and digital portals around the ship. Good to hear you finally found a way! I have successfully located the Arrival Time feature on my tablet. - Onboard Packages Yes, it's waterproof, and heat, sand and salt resistant. Awful Princess Medallion App Princess go on about their wonderful Medallion Class app that does so much for you onboard their ships. App still crashes on my phone, but as long as I can get in. Can someone hack the system and get personal info? I have always maintained that with ANY type of computer system there is *usually* more than one way to accomplish your goal! we are not young but usually manage these things. You have a want not a need. Can't click on it. Justuseapp Safety Score for Princess MedallionClass Is 15.4/100. and well deliver it to you with no service charge. When I try to scan passport it doesnt work. The elephant in the room is that the Medallion app is utter garbage, but the brainchild of the current president of Princess. What if I have trouble signing in or connecting to MedallionNet Wi-Fi? HELP please, Your app will not accept my booking number please advise thankyyou. Can my Medallion device be shipped to my residence if I live outside the U.S.? Re: Princess cruises Medallin app 1 year ago Save I am unable to get anyone to help me with the App or to make our dining reservations. Powered by Invision Community. Have to agree with other users that this is one of the worst experiences when it comes to preparing for a holiday. Once on the ship, you'll discover more issues with the Application and no one on board who can fix them, or who actually cares anymore because they've been hearing about the issues for months. My booking and ship was changed to another ship and booking number. Merci de m'aider. They will be able to just race on board with their medallions! You can also upload your travel documents and make changes to many other options. The app will not load onto my iPad or open on my laptop for the web version. Have you cruised with Princess previously (pre-Covid) on a Medallion Class voyage? Hungry during Movies Under the Stars? Also I was trying to upload his covid shot record but it wouldn't take it by file or camera. Tried to photo my vaccination certificates, same result. this is quite possibly the worst app ever created. Does anyone know how I can do this outside of the app? Youll enjoy keyless entry with automatic door locks every time you enter your stateroom. Re Princess (ta && ta.queueForLoad ? Photo of my vax card will not upload. How does the Medallion device help with guest safety? https://boards.cruisecritic.com/search/?q=medallion&quick=1&type=forums_topic&nodes=119, I sincerely do not think they will get it working consistently any time in the near future, Just need to do the 1page on passport with your info in code on the bottom. I deleted the App from my Iphone and i-cloud and re-installed. However, the app has numerous glitches - there are literally hundreds of posts about the issue on (ta && ta.queueForLoad ? However app says loading but never completes process? Discover rich heritage and bright flavors ona Mexico cruise. I'm not a happy camper right now. Still no help after reporting this issue by phone 2 weeks ago. The Princess MedallionClass App - This will have your OceanReady boarding pass with a QR code. Posted June 21, 2021. unable to find place to upload vaccine status, and other required info>, Can't enter in dates. Update Princess MedallionClass to the latest version on PlayStore. Other MedallionClass experiences, like OceanNow and OceanCompass, require you to be onboard. See the Great Lands glaciers, wildlife, and national parks. WTF? It lets me on the app but cant do anything once Im on. One person told me to just enter her driver's license info in the passport section, but that didn't seem right. download the app in your phone's app store. Call 1-800-PRINCESS and follow the phone tree to reach help for getting cruise ready with the Medallion app. And they are the new kid on the block. Expected to be able to take a security photo and can't. Looking to avoid a crowd or standing in line? Even she had troubles. Tried on the PC, but when input the booking number, or for a later cruise, says it is already linked, so can't input anything. Their Help Desk lady in UK couldn't login with my details. Does the MedallionClass app work before my cruise? All of the information on the app goes into the medallion as far as I know. My passport shows my first and Middle together Brenda Ann There are several lengthy threads on the MedallionClass App, one specific to Android. R u sure you have placed the phone properly over them? What if I have trouble signing in or connecting to MedallionNet Wi-Fi?Switch your mobile device to "Airplane Mode" in Settings. Medallion App stills has the old booking and ship. So if anyone else was having the problem I was just providing a non-Princess reason for it. I still don't see anything about choosing an arrival time but at least I'm in . It keeps telling me to try again later. In addition to unlocking a world of unique experiences, it also unlocks your stateroom door, and is used to make purchases on board. Watch live TV, movies and Ocean Originals anytime, anywhere! The staff know nothing about it - why should they, as they don't work for Princess. I cannot figure out how to update the app with our new booking number. Clear Princess MedallionClass App Cache and Data: On your device, goto "Settings" click "Apps" select "Princess MedallionClass app" click "Storage" click "Clear Data" option. Also, mention the most recent voyage you were on with Princess. Also now doesnt come up with a link to wifes details, now Ive filled mine in You have bigger fish to fry than worrying about this app. In any case, Princess has a youtube channel just for the medallion app: https://www.youtube.com/c/OceanVacations. Then ask the rep to set up your arrival time. Text, video chat, share photos and check email, Stream your favorite shows, movies, music and sports. This is based on our NLP (Natural language processing) analysis of over 37,154 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . I have tried for 3 weeks now to now avail. I have spent 2 hours trying to get the app to load my info? Peoole have been booking table reservations for 2023, so you are not too early. IDK why no 8-tops, but not interested in them. I can open it on my Samsung A7 tablet, but it won't accept my current password ("doesn't meet requirements") and if I select Change Password at my main account I get no response. more. Wi-Fi everywhere on board so you can text, post photos, video chat and more! I still don't see anything about choosing an arrival time but at least I'm in . Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Thank you, Rick&Jeannie!I have successfully located the Arrival Time feature on my tablet.App still crashes on my phone, but as long as I can get insomewhere, I am good. 0:00 / 1:40 Princess Medallion App Not Working? Have you tried logging in by entering booking number, name, birthdate - instead of login id and pswd? Keep receiving message that it will download later. While the cruise was okay, the staff highly professional and friendly. https://boards.cruisecritic.com/search/?q=medallion&quick=1&type=forums_topic&nodes=119, I sincerely do not think they will get it working consistently any time in the near future, Just need to do the 1page on passport with your info in code on the bottom. Love TV and movies? CC Help Jenn Why are you attacking me? Once on board MedallionClass ships, guests can visit OceanFront area and get assistance from one of our OceanNavigators. Can't enter in dates. Most App issues have now been resolved *IF YOU HAVE A NEWER DEVICEor one that has lots of RAM*. The app crashes on open on my Galaxy S8. I had no problem setting up my account on the medallion app when we try to link my husbands medallion to our boarding information nothing is happening will not allow to go into my preferences or link account, Two things , tried to upload vaccination cards , says it still pending , cant go forward , Alamo tried to look later to double check , app just says auto logging Cant move forward from that. The App is very poorly written and takes an inordinate amount of system resources. Give an option to put you in the queue and call you back when someone can help you. The app crashes on open on my Galaxy S8. touch-free, thanks to MedallionPay. Now I'm seeing folks complaining because they have booked transfers from airport to the ports and the folks contracted by Princess aren't showing up to pick people up. What do I need to do within the MedallionClass app to get ready for my Princess cruise?Download the MedallionClass app to complete the OceanReady steps before you sail. At this point we are in the long wait line to board because the App is not working (we can't upload our security photos) & we have no dining reservations. I have more videos for this cruise, as well as future cruises booked through the rest of this year and beyond. However, when I spoke to Princess on the phone they said that this would take you to section where you take a picture of your passport and upload it. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110499087', '');}, 'log_autolink_impression');cruise next March. Seems to be no way to swipe or click out Phoned Princess but all they could say was reinstall the app but that has made no difference. But we suggest you download the app prior to boarding to enjoy seamless boarding with OceanReady. Also try reaching out to askoceanmedallion@carnival.com I did that once and received a response within a day. In desperation, he clicked on the "Sign Up" button and put in the exact same ID (his email address) and password that he had . Not a happy 80 year old crappie!! Give an option to put you in the queue and call you back when someone can help you. Also try reaching out to askoceanmedallion@carnival.com I did that once and received a response within a day. As said above, you'll still need your vacc card at check-in. No Smart Phone.No Problem. I opened a new account but it also revert to the old booking number and ship. That said, I was able to get my info loaded. And there are a few ways to get the attention of the developers/DBAs: 1. I have downloaded the app on my Motorola mobile phone ok, but when I press open, nothing happens. Help! I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. The Medallion app opens. I have a problem with Princess MedallionClass, Princess MedallionClass iPhone Issues and Solutions, Princess MedallionClass iOS app crashes, not working, errors, Princess MedallionClass iOS app network issues, Princess MedallionClass on iOS has black/white screen, Princess MedallionClass Android App Issues and Solutions, Princess MedallionClass has errors/crashing/not working, Princess MedallionClass server network connectivity issues, Close and restart the Princess MedallionClass app on iPhone, Update Princess MedallionClass app to the Latest Version for iOS, Uninstall and reinstall Princess MedallionClass iPhone app, Update your iPhone to the latest iOS version. Oceancompass, require you to be onboard app prior to boarding to enjoy boarding! To check back in a month, Princess has a youtube channel just the. 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