This role was particularly important when a retail giant was looking to acquire an analytics company. Chief Information Officer - CIO: A chief information officer, or CIO, is the company executive responsible for the management, implementation and usability of information and computer technologies . That would be a long time coming. The evolution of the CIO job from technology expert to a business strategist with deep technical expertise has arguably been more dramatic than any other C-level role transition. . The AFL, in fact, dissolved hundreds of federal unions in late 1934 and early 1935. The biggest victory for US unions since Labor Day last year wasn't at the negotiating table, on the picket line or in organizing a vote. Whether or not the union is affiliated with the American Federation of Labor and Congress of Industrial Organizations (AFL-CIO) was also provided as supplemental data. Between 2010 and 2019, the need for digital transformation marked yet another turning point in the role of the CIO and IT, but not without resistance and hardly overnight. First and longest-serving president of the American Federation of Labor (AFL). By 1983, only twenty percent of American workers belonged to a union. All data was collected and up to date as of Sept. 11, 2019. It was not until the first decade of the new millennium -- with the rise of social media, smartphones, the world's largest search engine and the world's largest e-commerce company -- that companies grasped how integral IT was to business strategy and fully appreciated the importance of IT-business alignment. Because theres a clear understanding of the game-changing power of technology, IT is seen as the digital-first innovation leader as long as it remains focused on shared goals and business outcomes. The immensely successful debut of the iPhone in 2007, followed by other consumer-oriented mobile devices, presaged another watershed moment for enterprise IT and the CIO role. And then there's 1946, one of the most portentous years for American labor in the twentieth centuryover 14 percent of workers struck in 4,985 work stoppages, which ultimately contributed to the defeat of the Democrats in the midterm elections (particularly left-leaning candidates supported by the CIO). National Rural Letter Carriers' Association (NRLCA) Total membership: 114,598. As always, its a tale of having to do both, notes Bess Healy, senior vice president and CIO at Stamford, Conn.-based financial services company Synchrony. Photo shared anonymously with the Mapping Social Movements Project. Anusha Dhasarathy is a partner in McKinseys Chicago office, where Isha Gill is an associate partner and Naufal Khan is a senior partner. Moving forward, there are efforts to improve workspace management and the employee experience thanks to the infrastructure investment, which resulted in savings now funneled to continuous improvement. The CIO of a B2B technology-services company, meanwhile, meets customers on a regular basis to get firsthand feedback on both products and the customers experience of doing business with the company. Moreover, CIOs are increasingly seen as a changemaker, taking the lead on business and technology initiativesa view shared by the lions share of CIOs (84%) and LOB (75%) respondents. For a short period, private sector union membership rebounded, increasing from 7.5% in 2007 to 7.6% in 2008. What percentage of the best people you hire are still with you two years later? These were the Minneapolis Teamsters Strike, the West Coast Longshore Strike, and the Toledo Auto-Lite strike. ", The job is not about technology transformation per se but about how to "create and lead a movement across the organization -- about how you find your coalitions of the willing," Corbin said. By far, the most significant area of ongoing IT investment was in cybersecurityno real surprise given the CEO mandate to minimize corporate exposure and in light of the seemingly constant ransomware attacks and high-profile data breaches. Victorious industrial unions with militant left-wing leadershipscatalyzed the rise of the CIO. "The CIO is dead; long live the CIO!" A call to strengthen IT/business collaboration was also top of mind, referenced by 28% of respondents. In 1938, these unions formed the Congress of Industrial Organizations as a rival labor federation. Beth Stackpole is a veteran reporter who has covered the intersection of business and technology issues for more than 20 years. In comparison, in the 2021 State of the CIO survey, only 62% of LOB respondents viewed the CIO role through a digital and innovation lens and only 59% thought CIOs shouldered more of the digital transformation agenda compared to other top-level executives. We have found, for example, that the best CIOs go far beyond meeting with the C-suite or attending strategy meetings. See Also The business reports these technology systems of record generated included the monthly payroll, inventory, sales and other back-office transactional data. One of the best ways to do that is by joining the board of another company. Organizations that build 5G data centers may need to upgrade their infrastructure. Transformation of existing business processes, including automation and integration, was a top imperative for 41% of respondents while improving customer experience (42%) as well as employee productivity (27%) ranked high on the CIO agenda. Endnotes . the outsourcing of application development grew 50 percent between 2014 and 2018. The AFL-CIO Split and the Fight for Workers Power. The AFL did respond, and added even more new members. 66% of CIOs said their relationship with the, 70% of CIOs said they were assigned leadership of high-impact initiatives; and, 80% of CIOs reported an increase in educating business leaders about technology. By. "In a worst-case scenario for labor and the left, Harris v. That reluctance was obliterated by the catastrophe nobody saw coming. Unions have a lot of influence over negotiating wages and . The fundamentals are key, but not at the expense of innovation. Historically, unions had typically banded together skilled workers into unions by trade. CIO president who helped transform the industrial union movement into a stable and powerful organization. In short, businesses understand that using technology to drive business objectives requires a depth of expertise. The efforts to bolster employee experience and engagement will help to elevate the Digital groups role and keep technology central to all conversations related to business transformation, Walk says. The AFLs opposition to the CIO only increased the stature of the CIO and Lewis personally in the eyes of those industrial workers keen on organizing and disillusioned with the AFL. The 1990s marked the adoption of the modern enterprise resource planning software suites that collected and managed data produced at different levels of the business. The pandemic radically changed that mindset. At USPTO, Holcombes IT organization has switched from a project management orientation to product management approach to forge closer ties with internal business stakeholders and to foster IT/business alignment. They performed deep-dive technical assessments, system and data-platform compatibility reviews, and tests of vendor capabilities. At the end of the process, the business was able to make an informed decision. Member of the AFL-CIO? Joe Richard. Subordinating tech decisions to customer needs was crucial in allowing the CIO and his team to develop a digital offering that succeeded where it mattered: with consumers. Do you rely exclusively on HR to find your talent? "They were essentially managing a manufacturing process: How do you put out raw compute that is reliable and secure and performing well and cost-efficient? Interim CIOs are typically hired for a period that ranges from six months to two years. The AFL-CIO is the largest union federation in the U.S., made up of 55 national and international unions with 12.5 million members worldwide. Today, this has reversed: 36 percent of public workers and 7 percent of those in the private sector are union members. In 1986, the AFL-CIO created Union Privilege to offer Union Plus benefits to union members and their families. Do the questions about technology that leaders in the C-suite ask reflect a true understanding of the impact of tech decisions? Do you have a clear view of the talent you need in the next three yearsand a plan to develop it? They cant do it alone, however. Unlike years past, he believes the CIO is well situated to weather a back-to-basics IT deployment cycle without undermining status or ceding any leadership ground. The use of cloud shifted IT investment from a capital expense to an operating expense, dramatically cut the time to provision services to business users, and forced CIOs to deal with a new class of vendors. The rise of cloud providers brought about another big change: They allowed business leaders and workers to easily procure powerful technology without consulting IT managers and the CIO. Following a year in which strike activity surged and public approval of unions reached its highest point in nearly six decades, Sen. Bernie Sanders joined Democratic lawmakers and a lone Republican on Tuesday in reintroducing legislation that would strengthen workers' organizing rights and crack down on corporate union-busting. The challenges unions face today result from a combination of trends years in the making as well as recent political developments. CIOs can further develop business acumen by taking responsibility for initiatives that generate business impact, such as building an e-commerce business, or by working with a business-unit leader to launch a digital product and then measure success by business-impact key performance indicators (KPIs), not technology KPIs. Eighty-six percent of CIOs say their role is more digital and innovation focused, down slightly from 92% last year, while 85% say they are more involved in leading digital transformation initiatives compared to their business counterparts, (down from 89% in 2021. Some projects were started and not completed because of delays with the supply chain and having equipment on back order, says Avon Puri, the companys global chief digital officer. With the chargeback approach, business units could see the implications of the IT decisions they were making. At many companies, the project requires a wholesale conversion from an analog to a digital business model, and businesses have little choice but to adapt. We continue to stay at the table by building and innovating with partners on the operational or sustainability side, she explains. Folk hero and symbol of hope who organized a union of farm workers. All the direct reports and approximately 50 percent of tech employees were new, and 80 percent had transitioned to different roles. These were costly, complex systems that often required significant business process reengineering. Feb 28, 2023. The Tipping Point - The Path from CIO to CEO Becomes Clearer. Together, they created detailed work plans. When the Texas Typographical Association was founded in April, 1838, it invited all printers in the Republic of Texas to join. False. The "father" of Labor Day and May Day whochampioned the need for a national labor federation. Something went wrong. "All the successful CIOs I know are deeply technical," said Benjamin Rehberg, managing director and senior partner at Boston Consulting Group. This effort to understand what mattered to each leader established trust, and from each of these discussions it became clear that the business wanted a true partnership with technology and understood what it meant. The first national unions in the US began to develop during the early 1900s. 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