A Loved One Has Passed Away (Report A Death), I WANT MORE INFO ON } Starting with Allison Marie with her ability to discuss the many products and services provided by Neptune Society, to Brandy Wells with her very comforting way of relieving my grief and pointing out the numerous tasks I needed to think of in the days and weeks ahead with respect to Social Security, lawyers, banks, etc., and to Anna for taking care of the receipt of the urn itself. Published: January 10, 2022. 2. A columbarium is a building specially designed to hold ashes. "@type": "Answer", Neptune Society is the largest provider of affordable cremation services in the nation. } Accordingly, you and the Company agree that the JAMS Class Action Procedures do not apply to our Arbitration. My experience with the Plano Neptune staff has been wonderful. California Residents: We are not authorized to file an initial application for Veterans' Aid and Attendance benefits on your behalf, or to represent you before the Board of Veterans' Appeals within the United States Department of Veterans Affairs in any proceeding on any matter, including an application for that benefits. The Company does not control the Content delivered to the Service and does not guarantee or make any representations regarding the accuracy, integrity or quality of such Content. Neptune Society took care of my 95 year old mother and the entire thing was handled with utmost dignity and kindness. Any new Service features shall be subject to the TOS. "@type": "Question", The chemicals enter the earth and prevent natural decomposition. } You acknowledge and agree that the Company may preserve Content. Dear Carolyn, The whole process went as told and I could not have been happier. ", Would you like to check your account balance? She made our difficult time so much easier. You also grant the Company the right to use the Content and any facts, ideas, concepts, know-how or techniques (Information) contained in any Content or communication you send to us for any purpose whatsoever, including but not limited to, developing, manufacturing, promoting and/or marketing products and services. Even though I will not be purchasing from Neptune Society, I believe . Completely caring respectful to everyone. Completely caring respectful to everyone. Starting with Allison Marie with her ability to discuss the many products and services provided by Neptune Society, to Brandy Wells with her very comforting way of relieving my grief and pointing out the numerous tasks I needed to think of in the days and weeks ahead with respect to Social Security, lawyers, banks, etc., and to Anna for taking care of the receipt of the urn itself. With the Neptune Society of Virginia BillPay app, managing your account . They handled everything with professionalism, respect, and sincerity. For more information about our past events or to learn more about our future events, please contact our office by calling (650) 592-9880. Carolyn, I just wanted to take the time to thank Read More. The Green Movement favors cremation over casket burial." "@type": "Answer", Click the link below to login to your account and do so in minutes. "@type": "Answer", "@type": "Answer", } Neptune was like a warm blanket after a cold night in the field. Embalming is unnecessary when a body will be cremated, and we do not provide embalming. Virtual funerals have become increasingly common during the COVID-19 pandemic due to social distancing and restrictions on air travel. Thank you for taking care of my father and easing our anxiety. },{ 22. but Neptunes involvement was reassuring and dependable. By agreeing to Arbitration, both you and the Company understand and agree that all disputes shall be decided by a single arbitrator and that you are waiving your rights to maintain other available resolution processes, such as a court action or administrative proceeding, to settle disputes. On behalf of our family, I would like to thank the Neptune staff and you in particular for your help, compassion, and kindness at the extremely difficult time of our loss. } Completely caring respectful to everyone. I live in PA and had to rely on recommendations for your service. ", When it comes, those left behind are in for a rough time. I live in PA and had to rely on recommendations for your service. Several days later we found out that the amount they would refund was 1/3 of what my dad had paid, which was also 1/3 of what was needed to cover the funeral home's fee. View account details. I would like to take this opportunity to commend the wonderful staff of Neptune Society for the excellent manner all of you performed before and after the passing of my wife, Dawn. (ii) Neither you nor the Company shall be entitled to join or consolidate claims in Arbitration by or against other individuals or entities, or arbitrate any claim as a representative member of a class or in a private attorney general capacity. (3) Send one copy of the Demand for Arbitration to the other party. "text": "We suggest that no jewelry be cremated with the remains. Open main menu. $51 to $268 A Month. Let's be real for a minute, people. There are no time limits on exchanges, and purchases and goods without receipts can be returned fairly easily. This is a Formal Sea Service priced a la carte." Ill respond to anyone that wants to verify my statements. | All testimonials are written by persons unlicensed and not qualified to make funeral arrangements, embalm or conduct a funeral. "@type": "Answer", Family members may request, for an additional charge, this optional burial-at-sea service. Its difficult to manage many things in times of crisis with such distance involved. 8. Cremation is the process of reducing the human body to bone fragments (known as ashes) using high heat and flame. If you and the Company cannot resolve a Claim informally, any Claim asserted by either party will be resolved only by binding Arbitration. Once again many thanks to all of you for everything. Interested in preplanning but not sure where to start? We were quite a distance from my father and his wife. "acceptedAnswer": { Ron O. A Loved One Has Passed Away (Report A Death), What To Do When a Parent Dies: A Checklist, Everything to Know About the Interment of Ashes, How Long To Wait Before Arranging Funeral Service, Subscribe to the 12 Weeks of Peace E-Newsletter, Subscribe to the Thinking Ahead E-Newsletter, A Guide to Cremation and Burial for Veterans, Unique Ways to Memorialize Cremation Ashes, A Complete Guide for When A Loved One Passes, The Essential Veteran Death Benefits and Memorialization Guide, Do Not Sell or Share My Personal Information, California Residents Goods and Services Info, Additional Legal Information Regarding Veterans Offerings. The popularity of being cremated continues to rise year after year. },{ ", This includes professional services, transportation, refrigeration and a container. You can plan Read More. It says the Neptune Society of Northern California alone sold more than 8,500 such plans during a two-year window from 2014-16. However, most organ donations take place at the medical facility where the death occurs, and the hospital arranges for the donation before turning over the deceased to us for cremation." Without limiting the generality of the previous sentence, you authorize the Company to include the Content you provide in a searchable format that may be accessed by users of this Site and other websites. Interment is ideal for people who do not wish for their ashes to be scattered or displayed in the home. They handle things, call people and agencies that need to be called, get paperwork done, respond quickly to inquiries, explain and organize options . I couldnt say enough about how much they helped our family through such a difficult time. I would like to take this opportunity to commend the wonderful staff of Neptune Society for the excellent manner all of you performed before and after the passing of my wife, Dawn. I felt very comforted after our long phone call and also after talking with Sergio. She kept all the wheels moving in the right direction. These common scatterings are not open to family members. They handle things, call people and agencies that need to be called, get paperwork done, respond quickly to inquiries, explain and organize options . Zappos. I would like to take this opportunity to commend the wonderful staff of Neptune Society for the excellent manner all of you performed before and after the passing of my wife, Dawn. Let's be real for a minute, people. "@type": "Question", There is no judge or jury, and review is limited, but an arbitrator can award the same damages and relief, and must honor the same limitations stated in these TOS as a court would. "acceptedAnswer": { Neptune Society took care of my 95 year old mother Read More. Dear Carolyn, My experience with the Plano Neptune staff has Read More. If you purchase a new product directly from Das Keyboard and are not entirely satisfied, you can return it for a refund within 30 days from the date of purchase. ", She kept all the wheels moving in the right direction. Online Direct Cremation Services. Gen. Xavier Becerra and three Bay Area prosecutors said well-known company broke California law by failing to hold in a fully refundable trust more than $100 million customers paid for the . "text": "The Memorial Reef is an awe-inspiring, affordable, and smart memorialization option that is a fitting alternative to traditional cemetery burial. At Neptune Society, the families we serve are our top priority. There to assist even after Read More. Many people experience emotional trauma and, Interment of ashes refers to cremated remains being buried in the ground or placed in a columbarium. to 5 PM. She kept all the wheels moving in the right direction. To the fullest extent permitted by applicable law, you agree that the Company shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service for any reason. The refund terms are enforceable if they're not overly restrictive and they're clear, lawful, and agreed to. "@type": "Question", Ive buried 4 members of my immediate family and been in charge of all decisions for 2 of those. If a loved one has passed and you need assistance, our experienced and caring professionals are available to help you through this difficult time. The failure of the Company to exercise or enforce any right or provision of the TOS shall not constitute a waiver of such right or provision. "name": "Can my family view my body without embalming? To the fullest extent permitted by applicable law, you agree that the Company is not liable for any loss or damage of any sort incurred as the result of the acts or omissions of such advertisers. We are not authorized to file an initial application for Veterans Aid and Attendance benefits on your behalf, or to represent you before the Board of Veterans Appeals within the United States Department of Veterans Affairs in any proceeding on any matter, including an application for that benefits. In addition, The Companys ability to provide the Service is contingent upon many factors that may be out of the Companys control, including, but not limited to, the continued availability of the internet as it presently exists or other technologies that may be available in the future that would allow for the continuation of such Service in essentially the same manner as they are provided today. I was very satisfied with the services you provided. THIS MEANS THAT YOU WAIVE YOUR RIGHT TO INITIATE OR PARTICIPATE IN ANY CLASS OR CONSOLIDATED ACTION WHATSOEVER. "name": "I served in the Navy; can my ashes be scattered at sea after my death? The plan cost about $2,500 in 2018, cheaper than other options with fewer benefits that were also offered by the company.The suit says Neptune thus deceived consumers who thought all their money . To use the Service, you must obtain access to the World Wide Web, pay any service fees for such access, and provide all equipment necessary to make such connection. I did not have a good experience with the sales rep, but the corporate office stepped in and took care of issuing my refund. The claim was that the Neptune Society violated the Telephone Consumer Protection Act. } Please note that, if you are a consumer, the limitations in the TOS are intended to be only as broad and inclusive as is permitted by the laws of your state of residence. Completely caring respectful to everyone. The Neptune Society lawsuit is currently undergoing discovery and a trial date has yet to be scheduled. I would like to take this opportunity to commend the Read More. The Reef houses the cremated remains of hundreds of people who wanted to forever be a part of the renewal of life." "name": "Are cremation services popular? "@type": "Question", Dear Lisa, On behalf of our family, I would like Read More. They are similar to traditional in-person funerals but are live-streamed on platforms such as Facebook, Skype, and Zoom. Customer Service. 9. Completely caring respectful to everyone. I was very satisfied with the services you provided. She was punctual and efficient through the entire process, with excellent attention to detail. Dealing with all of our questions, miscommunications, different family members, etc, was a great big help to us and we cant thank you enough. } We were quite a distance from my father and his Read More. "acceptedAnswer": { Burial options are limited to those available at a specific cemetery but may include an in-ground casket or interment of cremated remains in a columbarium, the ground, or a scatter garden. ", This can be within your Terms and Conditions, or separately as its own web page. Interment is ideal for people who do not wish for their ashes to be scattered or displayed in the home. So when my cousin passed, I was a little apprehensive that there might be additionalcosts. "@type": "Answer", },{ Starting with Allison Marie with her ability to discuss the many products and services provided by Neptune Society, to Brandy Wells with her very comforting way of relieving my grief and pointing out the numerous tasks I needed to think of in the days and weeks ahead with respect to Social Security, lawyers, banks, etc., and to Anna for taking care of the receipt of the urn itself. The promotion period runs from March 5, 2019 through December 31, 2019. It would be illegal for me to accept a fee for preparing that application on your behalf. Every Refund Policy should include clauses on: 06/28/2022. "acceptedAnswer": { If you can't locate your contract number, please contact 800-894-2024 for assistance. Thank you for all your help and support. "text": "The total cost of a burial is about 6-8 times that of an affordable, Neptune Society cremation plan." Even though I was making arrangements for my wife of 39 years: Chris. Rental casket: $400-$600. "@context": "https://schema.org", I read all the support emails afterwards and they were very helpful. Choosing a green cremation shows you are committed to a clean, natural environment that preserves the planets ever-shrinking wilderness and resources; it is a smart decision to make. By clicking "Continue" you agree to the terms and conditions and privacy policy outlined for the use of this website. ", In the event that any dispute between the Company and you arises out of or relates to the TOS, the applicability of the TOS to the use of this website, or the use or purchase of any Service from this site, or to breach or enforcement, interpretation or validity of the TOS, you and we agree to try to promptly resolve any such dispute informally. Neptune's controversial history. 1-800-637-8863 . Voyager 2 passed Neptune in August 1989. "text": "Most religions practiced in the United States permit cremation; it is best to consult your religious advisor if you have any questions." A qualified response is defined as including full name, phone number and zip code. Thank you Neptune Society of Fort Myers, and especially Marianna. Virtual funerals have become increasingly common during the COVID-19 pandemic due to social distancing and restrictions on air travel. Neptune's owner, BG Capital Management Corp., a diversified private equity company, will continue to hold 30% of the outstanding shares, and the company will continue to be managed by its current . We live in Wisconsin, they in Florida. ", An enduring habitat for marine life, the Reef is also a reaffirmation of life after life.The Memorial Reef is a unique man-made reef that imagines the legendary Lost City and is located just three miles off the coast of Key Biscayne, Florida. Refers to cremated remains being buried in the right direction on your behalf talking with Sergio of life ''! Shall be subject to the other party my 95 year old mother Read More shall be to! During a two-year window from 2014-16 experience emotional trauma and, interment of ashes to... Take the time to thank Read More experience emotional trauma and, interment of ashes refers to cremated of. From my father and his wife open to family members 2019 through December neptune society refund policy 2019... 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