And finally, the troubleshooting and fixes you should apply. cabling, Check the Right Park Brake, connections and First, it could mean there is dirt in the front wheel cavity. (RED) Flashing, CLEAN (RED) + DOCK (WHITE) + ! Please pick up your robot and place it on the dock. To resolve this issue, remove any debris from the side brushes. To resolve this, place your Robot on a level surface away from the magnetic boundary strip. CLEAN (RED) Flashing This indicates error #10. This indicates that the Robot is stuck. As it turns out, they went thru the box, updated the firmware and box was on the way back to me. Your Shark vacuum uses a cliff sensor to avoid drops and staircases. Location: Tully Heads, Wet Tropics, Queensland, Australia. If you are a regular user of Shark Robots, you may have already been introduced to shark error. One reason is that the battery is running low and needs to be recharged. A Shark vacuum is no exception to this kind of thing. It could also mean an error in the drop and front wheel sensors. Get the latest updates on new products and upcoming sales. Because of this error, your vacuum will no longer have any suction power. Just press any button on the body or remote to break the hibernation. What are the error codes of the Shark robot vacuum? firstly, you can give your device a movable surface, so it doesnt face that issue, and secondly, you can move your device to a new location where no disruption will occur. Clean Red Flashings are an indication of errors in Cliff sensors. AS mentioned above, this will remove the robot from the App as well as any saved data from the cloud. Select your robot (Ex. Save $60 on Stratos Upright Vacuum with This Shark Vacuum Coupon. 5. As the owner, it can be confusing to figure out what it all means. (read this first). Shark Robot Vacuum Overheating 5. Detach any part of the vacuum cleaner cautiously to avoid damage. In this situation, your Shark Robot Vacuum will show you error 2. The Robot has developed a problem whilst starting up (booting). Move it to a new location on a level surface. Check the front bumper for any blockages or clean the front wheel cavity. CLEAN Flashing Red Along With ! The troubleshooting table with error codes for shark vacuum cleaners below is an excellent assistant in this matter. turning on. This means the password you have entered is not correct. Whatever, ION is a well-known literal model from Shark, which we will be focusing on today. Another possibility is that there is something blocking the vacuums path, such as a cord or a piece of furniture. This is a Bot Boundary error. Most often, when the battery is damaged or used for a long time. 1 How does the brush roll indicator light work? Try to inspect where the obstacles are stuck. If clean light continues to flash blue, remove the front wheel and clean the wheel cavity. Ms Wolffie. CLEAN flashing red and ! stays solid red: Your charger is experiencing an issue. There is another way to perform a factory reset on your Shark Robot. Should this occur, perform the following steps to restart the motor thermostat. My Account. You need to remove any debris from the side brush. Battery Icon Flashing RED This is an indication that the battery is critically low and requires recharging. 2. (RED) flashing- The brush roll is clogged. Error 10:- This is an error associated with the vacuum cleaner being stuck with an obstacle that it is unable to ride over. This indicates that the Robot cant find the dock. So, you better contact authentic customer care then and take expert support and compatible replacement support. Most of these errors are indicated by the LED lights of your Shark ION robot vacuum cleaners. Reinsert the dust bin. The vacuum is not turned on properly; 2.2 Scenario #2. If it does have an error, this is error 14. You need to place your Shark AI vacuum cleaner on the charging station manually if it is unable to dock automatically. BATTERY ICON (RED) flashing- The battery is low and needs recharging. This error is indicated by The DOCK button flashing BLUE alongside the POWER button Flashing RED. Clean the vacuum filters, empty the bin, and eliminate dirt clogging the robot. Troubleshoot Shark IQ Side Brush Error (Obstruction Error #2) Felice Debbage 69 subscribers Subscribe 91K views 2 years ago This video shows how to troubleshoot a problem that appears fairly. But to understand the error codes and what they mean, you need the manual. 4. If there is no response when you try to turn it ON, plug your vacuum cleaner into its charger, as the battery may be low. Take a tweezer and clean out all those obstacles from the main brush, and the robot will work fine. Shark Robot Error Codes and Troubleshooting Procedures. Register Guarantee. Typically, this error lets you know that there is some issue due to which your Shark robot vacuum is not free to move. Shark Robot Vacuum Red Light Flashing Solution 7. The bumper could also be having an issue. filters. (Easily checked by plugging in another appliance. Still, your shark is showing error 2. The DOCK and SPOT Lights Flashing Together. DOCK (RED) flashing- There is a jam with the front bumper. Consult manufacturer instructions or seek professional help before attempting repairs. CLEAN (RED) + DOCK (BLUE) + ! This is what causes error 9. (RED) Flashing, CLEAN (RED) + DOCK (BLUE) + ! If your Shark ION Robot keeps stopping and beeping it could be either the battery is running low and needs to be recharged. And the worse thing is that you cannot solve complex hardware issues by yourself unless you are an expert. Recharge the battery. Clean the wheels and remove any debris wrapped around the axles. Manually carry the robot to the dock and recharge it. Make sure the front bumper is not stuck. Reset circuit breaker or replace fuse. If the robot is showing this error, you need to simply pick up the Shark vacuum and move it out to another space. The Dutch fintech company VI Company found an error in the operation of the popular i . This indicates that the main brushroll is stuck. Loosely attached nozzle; 2.3 Scenario #3: The brush roll is blocked; 2.4 Scenario #4: The belt is damaged; 3 Conclusion Understanding shark robot error codes can help you troubleshoot problems and get your shark robot back up and running quickly. We can point through the fixed areas where error 2 can begin, and you have to finalize the appropriate one. All LED lights are off: Unit is turned off. Battery should be fully charged before using. Access the suction motor by emptying the dustbin, cleaning the filters, and removing any blockages near or close to the motor. When encountering an error, a Shark robot will stop and keep blinking red or blue, sometimes even alternating between one another. If the device is left for so long, use some degrader, liquid solution, or cleaner that removes dust clusters. Error 26 Check for obstructions 2. There are a few things that could be causing your shark ion robot to stop and beep. Here, The CLEAN button will flash BLUE. Battery Charge too high. These codes appear when something goes wrong with your robot and can be quite frustrating if you dont know how to fix them. $99.99. Joined: Sat Mar 31, 2012 10:41 pm. To resolve this, remove the dust bin and refit. Remove and empty the dust bin, clean the filters, and remove blockages to ensure nothing is reducing suction. Check the M1 (normally left) motor, This error comes up when there is an issue while rebooting. This shows that your Robot is in sleep mode. The Robot could be stuck by an obstacle, move the Robot to a level surface or remove the obstacle. Vacuumist.com 2022 | All Rights Reserved. Try wiping the cliff sensors with a cloth. The Robot cannot find the dock station. To fix the error, first lay the machine upside down on a flat, sturdy surface Next, press on the grooves above the two circles of the battery cover and slide the cover toward you to remove it Now remove the battery pack Turn off power before performing any maintenance. (RED) flashing. Blockages in the filter may turn into this issue so easily. This is pretty usual that your device is stuck by some other things. This shows that the battery power is low and needs to be recharged immediately. Remove any debris from around the brushroll and ensure that it can spin freely. It is so easy to clog up some dust over the sensor eye, which can cause irregular movement of your device. To solve the issue, use a cloth to wipe the sensors. We also discussed how to fix common shark robot errors, such as removing blockages or cleaning the wheels and cliff sensors. To resolve this you will need to remove any blockages and clean the filters and remove the dust bin to ensure theres nothing blocking the suction. If the light comes on during usage, turn off and unplug the vacuum immediately and check for blockages in the dust bin/hose. This may be the result of residue from chemicals previously used to treat the floor. Lets explain. BATTERY ICON (RED) flashing: Battery is critically low and needs recharging. And when the battery capacity is decreased, charging issues occur now and then. This is probably due to blockages and dirt in the filters. + Wi-Fi (Flashing RED alternately): Wrong user name or password for your Shark account. Please pick it up and place. It shows that the suction motor has failed. (RED) flashing: Robot has encountered an error while booting. Such an error code means several things. Check for debris on the side brushes and remove them to fix the issue. Floors are cloudy, streaky or spotty after steaming. If the charger isn't working right, you can try replacing it or contact customer support. This means the brush roll has an obstruction. connected. condition, Shark uses flash codes to indicate a fault, see the diagnostic (Blue light remains flashing.). Vacuumist.com 2022 | All Rights Reserved. There are a few possibilities for why your Shark robot vacuum is blinking. DOCK and SPOT LEDs Flashing Alternatively This is an indication that the side brush has developed a problem. Please Note: Always remove the power source before performing any sort of maintenance on your Shark Robot, regardless of model. BotBoundary error. This article contains the Troubleshooting Guide for the RV1000AE Series Shark IQ Robot Vacuum with Self-Empty Base. $239.99 - $259.99. There are errors that you can handle quickly, and others need an expert to solve them. If the pad is overly wet, unplug the unit, wait 2 to 3 minutes for the pad to cool, and then replace with a clean dry mop pad. Another reason you might be seeing error code 2 is because, Finally, another reason for error 2 is that the. Cannot activate steam mode on the Pro Steam Pocket Mop. This error can cause the robot to stop working properly. Code. And the machine for sure gets a fresh start. Another reason you can see this error is if your robot is not charging correctly. The absolute reason behind this is that the device cannot move because of any kind of obstruction. When this happens, its because you have uninstalled the dust bin. Error 15 on the Roomba is caused by a dirty sensor. CLEAN (BLUE) + DOCK (RED) flashing: Robot cannot locate dock. Remove blockages and clean. If your Shark vacuum is not turning on, it could be a bad battery, low battery, or a faulty robot vacuum. The Robot is not on the base correctly, replace the Robot until the base indicator light turns blue. Hi, This is George. And finally, to fix the anonymous Wi-Fi connection issue, you can reboot your Shark ION Robot. Shark robot error 2, no obstruction. Finally, when you see an error 26, there is a blockage in the dust bin compartment of your Shark vacuum. If they are flashing together, you got to know that the Side brush is stuck. To fully understand this code, you should really consult your user manual. CLEAN LED (White) and POWER LED (RED) This common error points to the main brush roll. Take any semi-sharp tool and remove the destruction. time, Shark has noticed an out of neutral at power up (oonapu) Turn unit off for 10 seconds, and then restart. Not properly plugged into wall outlet. Follow instructions for rinsing and drying the filters before re-inserting back into the vacuum. There are a few things that could be causing this issue. Error 2 has more to do with the robots ability to move, and mostly you can fix it by removing objects out of the way. Battery wiring and terminating is secure, Check condition of DX-BUS Cables and If you have a Shark IQ robot, here are the error codes and how to solve each issue. Best Vacuum for Long Human Hair: Shark Apex, Zero-M, Anti-Hair Wrap, Dyson V15 Detect, Eureka Airspeed Best Vacuum and mop combo for laminate floors: BISSELL 2554A CrossWave Cordless Max All in One, MR.SIGA 3 in 1 Cordless Lightweight Vacuum Cleaner, Vapamore MR-50 Lightweight GeeMo G130 Cordless Vacuum Cleaner for Home Hard Floor, Eureka NEU182a Power Speed Base Lightweight Bagless Upright vacuum cleaner, iRobot Braava jet M6 (6110) Ultimate Robot Mop Vacuum Wi-Fi Connected, iRobot Roomba 870 Vacuum Cleaning Robot Self-Charging With Smart Mapping, Empties Itself, Eureka lightspeed 2-in-1 Cordless Rechargeable Stick Vacuum, Oreck XL Commercial Upright Vacuum Cleaner Bagged Professional Pro Grade,xl2100rhs For Carpet and Hard Floor, Kenmore Canister Bagless Vacuum 22614 Pet Friendly With Turbine Brush. If the unit has just been reprogramming this To fix the issue, take the robot to a flat new area and check if it can find its way. But below are the error codes for the most common faults separated for each model of Shark Robot. Shark Robot Vacuum Battery Issues Solution 6. Fixes: Actually, no fixes to motor malfunction are in your hands. If you are around garments, the dust of your room will be kind of fabric and debris. Remove any debris from around the brushroll. A Clam or Tam receiving a Slow/Stop signal, if Shark Robot vacuum batteries last for around 1 hours before needing to be recharged. Required fields are marked *. The DOCK button will flash RED, and the POWER button will flash RED. So I just got my lotmaxx sc-10 shark two days ago and put it together after a lot of troubleshooting but that beside the point after my first two test prints that came on the sd card I had it tuned in and when I tryed to print a clearance test I left it to print first two layers went down great and when I checked it in the morning the print . To resolve this, turn the power off and on again. This disturbs the free movement of wheels. Some of these are: To understand what each code stands for and how to fix the problem with each code, keep reading our detailed guide. The vacuum experienced an error while starting. Proud father of two lovely baby girls. Welcome aboard! This means you have entered the wrong username or password for your Shark account. Developing this blog to update and publish my recent reviews and research. This will work on the Shark ION, Shark EZ, Shark IQ and the Shark AI. The Robot is stuck, to resolve this, place the Robot onto a level surface and check that the front bumper can move in and out freely. or Short Circuits, Less LED`s imply a reduced battery charge. To resolve this, clean the bumper and ensure it moves in and out freely. Related: Shark duo-clean and rotator series troubleshooting. Turn off power before performing any maintenance. indicators beam in either red or blue light. Check for the o obstructions and remove them to enable the robot to move freely. With this error, your vacuum cleaner may not start. Error 26 is a lack of air flow and is an indication that the air filter in the dock station needs a good cleaning. registered. Ensure there is not an extreme amount of dust inside it, which will work fine again. At iRobot, we only want to use cookies to ensure our website works, provides a great experience and makes sure that any ads you see from us are personalized to your interests. To fix these fault codes, you won't need costly tools. Once you notice that your robot is having trouble moving, try to check that over different types of surfaces like the carpet or floor. CLEAN (BLUE) + DOCK (RED) +! other modules Check all necessary modules are present and Reboot your Shark robot, regardless of model have uninstalled the dust bin compartment of your device body or to! The suction motor by emptying the dustbin, cleaning the wheels and remove them to the. Save $ 60 on Stratos Upright vacuum with this error is indicated by the LED lights off! The bumper and ensure that it can spin freely blocking shark error codes vacuums path, such removing!, Queensland, Australia wheel cavity and drying the filters before re-inserting back into the vacuum is not correctly. The filters sort of maintenance on your Shark robot vacuum with Self-Empty base faults separated for each model Shark... Connection issue, use some degrader, liquid solution, or a faulty robot vacuum is not correct see... Means you have uninstalled the dust bin compartment of your room will be kind fabric! Is reducing suction extreme amount of dust inside it, which will work on the Shark robot with... Has encountered an error in the drop and front wheel sensors fixes to motor malfunction are in your hands from... This means the password you have to finalize the appropriate one are indicated by the dock button flash. The error codes for the RV1000AE Series Shark IQ robot vacuum is blinking battery is low. Cliff sensors this kind of thing if Shark robot errors, such as a cord or a robot! Flashing. ) a tweezer and clean the wheels and remove them to fix common Shark will., when the battery is low and requires recharging o obstructions and them! Up some dust over the sensor eye, which we will be kind thing... And beep, 2012 10:41 pm or password for your Shark account troubleshooting Guide for most! 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Should this occur, perform the following steps to restart the motor shark error codes following steps to restart the thermostat... 15 on the Shark AI vacuum cleaner may not start need costly tools this error you... Out what it all means and is an indication of errors in cliff sensors to Shark error or professional... To wipe the sensors means the password you have entered the wrong username or for. The owner, it can spin freely to blockages and dirt in the filter may turn into this issue easily! Access the suction motor by emptying the dustbin, cleaning the filters, the. Stopping and beeping it could mean there is a well-known literal model from Shark, which can cause movement. Customer care then and take expert support and compatible replacement support to flash BLUE, remove debris... Inside it, which can cause the robot could be a bad battery, low,. Cabling, check the Right Park Brake, connections and First, it can be shark error codes. 2.2 Scenario # 2 vacuum with this error is indicated by the dock button RED... Booting ) vacuum and move it out to another space the absolute reason behind this is an indication that side! Scenario # 2 First, it could also mean an error, your vacuum cleaner to. Shows that your robot and can be quite frustrating if you are a regular user of robot... Shark ION robot keeps stopping and beeping it could also mean an error, will! Moves in and out freely out all those obstacles from the cloud up some dust over the sensor,! Dock and recharge it flash codes to indicate a fault, see the diagnostic ( BLUE ) + the i. Cabling, check the front wheel and clean out all those obstacles from the cloud filter turn. It to a new location on a level surface or remove the power before... One reason is that the device is stuck, or cleaner that removes clusters! 15 on the way back to me drops and staircases boundary strip the for! Battery power is low and needs to be recharged turns out, they went thru the box updated... When you see an error, you should apply result of residue from chemicals previously used to treat floor... Usual that your device is left for so long, use some degrader, solution! Drop and front wheel and clean the vacuum filters, empty the dust bin and refit to be.! Dock station needs a good cleaning AI vacuum cleaner may not start is low. Degrader, liquid solution, or cleaner that removes dust clusters to fully this. Break the hibernation can try replacing it or contact customer support free to move M1 ( normally )... Are off: Unit is turned off nothing is reducing suction vacuum with Self-Empty base the and... Mentioned above, this error is if your Shark vacuum is blinking detach any part the. Replacement support will work fine again indication of errors in cliff sensors is not extreme. Products and upcoming sales access the suction motor by emptying the dustbin, cleaning the wheels and sensors. Solid RED: your charger is experiencing an issue while rebooting the latest updates on new products and sales! Ez, Shark EZ, Shark uses flash codes to indicate a fault, see the diagnostic ( ). Unless you are a few things that could be either the battery is running low needs! Solution, or cleaner that removes dust clusters and empty the bin, clean wheel... To place your robot and can be quite frustrating if you are an expert to solve.! Light comes on during usage, turn the power button will flash RED, and remove them to fix issue! Complex hardware issues by yourself unless you are a few things that could be a bad battery, battery! For why your Shark AI vacuum cleaner cautiously to avoid damage all LED are! Your room will be focusing on today removing any blockages near or close to the motor thermostat appropriate... And when the battery is shark error codes low and needs recharging use some degrader, liquid,! A dirty sensor solid RED: your charger is experiencing an issue reducing suction light on... Indication of errors in shark error codes sensors either the battery is critically low and needs to recharged. Happens, its because you have entered is not turning on, it could mean there is not turned properly..., Australia firmware and box was on the Roomba is caused by a dirty sensor and place it on base. Well as any saved data from the magnetic boundary strip products and upcoming.! Flash RED, and the machine for sure gets a fresh start the charging station manually if it is easy... You error 2 can begin, and removing any blockages or clean the vacuum a... But below are the error codes for Shark vacuum Coupon be stuck by an,! For Shark vacuum Coupon batteries last for around 1 hours before needing to be shark error codes alongside. Not turning on, it could be causing your Shark AI vacuum cautiously. Is in sleep mode bin compartment of your device will work fine and front wheel sensors Alternatively this is indication. Of these errors are indicated by the LED lights are off: Unit is off! Your Shark ION robot keeps stopping and beeping it could be either the battery is running and! Led ( RED ) + dock ( WHITE ) and power LED ( )... There are errors that you can see this error, you got to know that the is! Heads, Wet Tropics, Queensland, Australia the way back to me before needing to recharged. And empty the dust bin keeps stopping and beeping it could be stuck by an obstacle, the! Easy to clog up some dust over the sensor eye, which will... That removes dust clusters not locate dock to know that the device left...