govworks passport refund

Double check all form fields and submit your request again. While we aim to provide superior customer service, we cannot issue you a monetary refund for numerous reasons. 15. govworks passport refund; Currently, we offer telephone support for our existing customers. While I did get my passport exactly 4 weeks and 1 day after they received it, this company is a scam. I'm STILL waiting for them. HPpuVr endstream endobj 34 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 4096/MK 49 0 R/P 14 0 R/Q 0/Rect[54.36 134.187 558.0 364.141]/Subtype/Widget/T(Refund Request Amount)/Type/Annot>> endobj 35 0 obj <>/Subtype/Form>>stream I even called their representative, Stephanie Jackson, when I made the purchase. On Sunday, December 16th, I ordered the express shipping for my passport renewal (6-7 days) for $286.90 on my Bank of America debit card (my order number is GW-302FA6A0C) on passportcenter.com, a division of govWorks. I spent 2 hours on the phone just asking to get a shipping number and the representative couldn't provide this. 0000005931 00000 n Select the passport renewal service that's right for you. Finally, while govWorks is a compassionate and customer-centric company, we must employ practices that ensure our viability and preserve the value that we have created for the benefit of our shareholders. For example, we assign govWorks employees to send you paperwork, we incur government processing fees, we reserve licensed couriers to expedite the submission of your paperwork, and we make preparations with the government to submit your paperwork. %PDF-1.7 % Confirming other complaints on this site. We hand-carry your documents to the Passport Agency and send your passport to you. 0000006287 00000 n But after that, the services do take over. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. hb`````?|1GG4 ORB0a0AHaXIaXdp400\ 22)] @040$11&0&006N`t W3.0w0}>i'33/ 0000050303 00000 n They speak with you if you want to apply, but then its difficult to speak to someone - once I stayed on hold for 3 hrs and finally someone came on and he said he will review the status and hung up on me. Flight cancellations, missing flights, flight delays or other travel itinerary changes made by the airline or customer. The address provided is a P. O. That's your job lady. This will surely increase the credibility of your complaint. 0000012001 00000 n Reddit and its partners use cookies and similar technologies to provide you with a better experience. If you have a flexible budget but are short on time, a passport expediting company such as RushMyPassport.com can help with passport renewals. What is the Passport Photo Creator? 3. Go to our Application Status page for more information. Within 72 Hours from Purchase Not Manifested, After 72 Hours from Purchase or Manifested. Companies can ask for reviews via automatic invitations. Our intuitive platform helps travelers electronically fill out all the appropriate documentation for each country on their itinerary, eliminating error-prone handwritten forms. 0000014574 00000 n please do not waste your money on this service. For a price, a number of companies today can keep you out of those long lines at your local passport agency and fast-track your application with the click of a few buttons. What a joke. 1221 Brickell Ave, Suite 1120. We save you time and a trip to the passport office. Then, I started calling my customer service manager and left her 3 voicemails and 8 missed calls. RushMyPassport is the #1 most trusted online U.S. Passport Courier Service. Error! She got her passport with no problem on June 1st. govWorks uses a sophisticated automated system to simplify the process of expediting passports and travel visas. 0000049940 00000 n Process visibility right out of the box giving you and your customers full notifications of the entire process. My post office told me to contact the BBB, but I wrote to Expedited Travel instead & asked for a refund. Box. Their email updates are a joke And they don't even have accurate, updated information. Incomplete or inaccurate filing information provided. GOVWORKS URGES YOU TO READ THIS REFUND POLICY IN FULL BEFORE ACQUIRING OUR SERVICE OFFERINGS. 0000014264 00000 n 0000003420 00000 n in order to obtain a passport thru them. However, a non-refundable order remains active for 12 months from the date the order was placed and may be processed at any time within that period or transferred to a family member or friend. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. 0000013508 00000 n 0000017569 00000 n took $50 dollars from me. By agreeing to the terms herein, refunds are not possible for any reason beyond Expedited Travels control including but not limited to: 1. H endstream endobj 32 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 50 0 R/P 14 0 R/Q 0/Rect[422.91 81.2278 558.0 104.68]/Subtype/Widget/T(Date)/Type/Annot>> endobj 33 0 obj <>/Subtype/Form>>stream HPpuVr endstream endobj 28 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 52 0 R/P 14 0 R/Q 0/Rect[396.36 519.138 558.0 542.59]/Subtype/Widget/T(Order Number)/Type/Annot>> endobj 29 0 obj <>/Subtype/Form>>stream Do You govWorks uses an automated software system to simplify the process of completing government documents and applications. Missrepresentated and over-promised and under-delivered. 0000017751 00000 n They did NOTHING for me, and provided NO service for me. She NEVER told me that I did NOT need to use their service. Share your photos and videos with others to prove the truth of your words. 0000024453 00000 n 0000003060 00000 n START YOUR APPLICATION The U.S. Post Office can take up to 9 weeks to get your passport. Your passport is in your possession. How can they take my money for a service the post office provides alone? All Rights Reserved. IMPORTANT NOTE:We consider refund requests on a case-by-case basis. Step 1 is selecting the passport service and placing your order. P|!q @3AealX5H1y\)6s\.%Y=kVslq Jr10j ` as@ endstream endobj 12 0 obj <>>>/Lang(en-US)/Metadata 9 0 R/Outlines 3 0 R/Pages 8 0 R/Type/Catalog/ViewerPreferences<>>> endobj 13 0 obj <>>>/Fields 4 0 R/SigFlags 1>> endobj 14 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/Properties<>/XObject<>>>/Rotate 0/Tabs/W/Thumb 7 0 R/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 15 0 obj [16 0 R 18 0 R 20 0 R 22 0 R 24 0 R 26 0 R 28 0 R 30 0 R 32 0 R 34 0 R] endobj 16 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 58 0 R/P 14 0 R/Q 0/Rect[99.36 584.048 292.68 607.5]/Subtype/Widget/T(Full Name)/Type/Annot>> endobj 17 0 obj <>/Subtype/Form>>stream Most of the customers want refunds. Any order canceled within 24 hours (1 day) and not under manifest is entitled to a full refund. First, we commence work on your behalf immediately once your order is placed. The man at the FedEx store was clueless on what I was trying to do. We can even schedule a FedEx pick-up. By agreeing to the terms here in, refunds are not possible for any reason beyond Expedited Travels control including but not limited to: The foregoing list is representative only. So I would just be careful before you use this service and make certain that you really need a rush order. I wish I had just gone thru the USPS first. govWorks and its brands were launched in January 2018. Qualifying adult passport renewal applicants may pay the $110 passport renewal fee online via U.S. or international credit or debit card, electronic funds transfer from a U.S.-based bank account, Amazon Pay, or Pay Pal. HPpuVr endstream endobj 36 0 obj <> endobj 37 0 obj <> endobj 38 0 obj <> endobj 39 0 obj <> endobj 40 0 obj [/ICCBased 59 0 R] endobj 41 0 obj <>stream This review was chosen algorithmically as the most valued customer feedback. Even the post office was appalled to hear they had the nerve to charge my credit card in advance almost $140.00 for a service that was cleary NOT needed. I called the govworks number and was told I would have to take my documents to FedEx and ship to the address provided. SCAM. Links to external websites are provided as a convenience and should not be construed as an endorsement by the U.S. Department of State of the views or products contained therein. Under no circumstances shall we be liable for direct or consequential damages of any kind. Govworks uses a fraudulent return policy to lock you out of a refund within a mere 24 hours of your initial payment (mine for just a passport ran almost $200). 0000034931 00000 n send me a refund form. How it Works 0000017458 00000 n 2023 TravelVisa.com. They tried to call Expedited Travel for me. Step 2 is following our instructional checklist. 0000058105 00000 n Your passport was issued when you were age 16 or older. I'm STILL waiting for them. A request for this form does not guarantee a refund will be granted. It will not. 0000014481 00000 n If the online form is not working after your second attempt, email your information to RefundsAtPassportServices@state.gov. charged me $600 and never actually sent me any docs or even answered the phone through multiple attempts, or responded to email inquiries. ComplaintsBoard.com is a leading complaint resolution website on the Internet. 0000004141 00000 n We are a private company not affiliated with the U.S. Government and we charge an additional fee to expedite passports in 1-14 days. I purchased this service in JUNE 2008. With one exception, the Military Interdepartmental Purchase Requests (MIPRs) used to finance these contracts did not identify the specific items or services that DOD wanted GovWorks to acquire on its behalf. c|0#>!WwH~K=7^_!q;3C[`' Any ordered canceled and not under manifest is entitled to a full refund. My post office said that hand-carry service can ONLY be used if your trip is within 10 days, and they could NOT release the passport application to me, because that is not allowed. What is govWorks passport? This will surely increase the credibility of your complaint. All refund requests require the customer to complete an electronic Refund Request Form (RRF). They are running a scam so don't fall into the same trap I did! Never can get online. Success! What do I need to get a passport renewal? The govWorks brands PassportCenter.com, PassportRenewal.com and TravelVisa.com use an intuitive web platform that brings simplicity to complex bureaucratic processes. and it was a very costly, time and energy consuming mistake. Verification can help ensure real people write reviews about real companies. 51.53(a). The rep could not provide me with a tracking number. That's when I discovered I can renew my passport for $119.00 vs the $213 paid to govworks. We cannot refund passport execution fees, nor refund missed travel. 0000034201 00000 n Look this company up on better business bureau and you will find all you need to know. Save your money! Any order under manifest occurs when a reservation of limited capacity at the Passport Agency has been placed on your behalf. Do not pay 200 bucks for them to complete a pdf of the passport application. 0000006797 00000 n GovWorks, a Department of the Interior franchise fund, entered into four contracts on behalf of the Department of Defense (DOD). Thank you, we'll be in touch soon. This review was chosen algorithmically as the most valued customer feedback. The service rep I spoke to before purchasing said that the 5 week turn around was probably closer to 6 just like the USPS' regular expedited timeline. FishingLicense.com | a division of govWorks a division of We offer the simplest and fastest service to obtain your various fishing and recreational licenses, and keep them up to date as well. Business Profile Govworks Holdings, LLC Passports and Visas Contact Information 1221 Brickell Ave Ste 1120 Miami, FL 33131-3230 Visit Website Email this Business (800) 963-7000 Average of 57. The govworks refund policy clearly states "Do not make a purchase on this website if you disagree with this refund policy." In order to see the refund policy, I had to Google: govworks.com + refund policy. No Refunds. All refund requests require the customer to complete an electronic Refund Request Form (RRF). We can't send your message right now, try again in a few minutes. many boxes. Dont waste money. 0000025462 00000 n Terrible!!!!!!!!!!!!!!! The foregoing list is representative only. Welcome - Login.gov Sign in Email address Password Show password First time using Login.gov? HPpuVr endstream endobj 20 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 57 0 R/P 14 0 R/Q 0/Rect[82.08 552.093 292.68 575.545]/Subtype/Widget/T(Email)/Type/Annot>> endobj 21 0 obj <>/Subtype/Form>>stream I used their service to expedite my passport. They basically just fill out your info for double the price of doing it yourself. Complete this online request form only if you applied for expedited service and did not receive your passport in the expedited passport service commitment published on this page. However, it is your responsibility to cover the cost of shipping such documents to us. They lost my passport. The easy-to-use wizard will generate the necessary documentation to process your passport application. Govworks charged me $227 for expediting a passport which I could have done it myself without their assistance. 0000014388 00000 n Letter dated 12/21. OF THIS RIP OFF SITE! 4. 2. HTMo0WhJ[m%qmP0tQrIZd/$?Rr%Bqz[oAG=8e&N$|'F#N!CR)l]P!|o(c3-j*,i^?nJmg%ih?gh"N2PavA(fy_e#+|J3RG5vE#G=DOetmYU@UwvXS%c@tyH={{ W$U'>~qY~z3t=/kNZFKm.3ksiWTk{lTp+ j~$*P12RpT:p#Hml[6y-8G!EDLmL`N1ERS4!ZbRIOEFH6& b{"xT14&(L0cdHad!FYBm&("x{, E!Yr!b8d|"[ >w endstream endobj 43 0 obj <>stream We cannot refund passport application fees except in very limited circumstances outlined in 22 C.F.R. I paid them in June with my Chase card. 3. Letter dated 12/21. To expedite a passport renewal , it should only costs $208.32 for an adult; ($130 + $60 + $18.32) ; google : travel state gov passport renew This is a good way to get the process going. The only thing I can see is my documents still try to be generated. Not what you would expect for almost $300. It has been weeks and no return call or further correspondence. 0000014450 00000 n I was trying to renew my passport and they tried getting me to pay a $137 nonrefundable charge even though the charge is completely unnecessary and it only really costs like 50 dollars to renew your passport. Our technology is developed, analyzed and carefully measured around improving complicated workflows for both document couriers and travelers. 6. I am reporting this company to the Better Business Bureau. That's when I discovered I can renew my passport for $119.00 vs the $213 paid to govworks. She says I can request a refund and never even apologizes. Our registered couriers nationwide and our team of passport advisors will help get your passport fast. We would love to chat. 0000017222 00000 n 0000005241 00000 n To request a voucher, you must complete a govWorks Cancellation Request Form in which you will be prompted to explain what govWorks did improperly. My passport photo was denied, even thought it was done at a Fed Ex store per the location I was told to go to. SCAM! instead, 8 weeks later my original passport was mailed back to me by the United States postal service. Immediate Expenditures / Transparency. They charged for a 2 week expedited $700+ and then said they would reimburse for a 6 week estimateThe submitted application was returned for photo size. You as the customer complete all the leg work they simply sit back and act as though they are doing something when in actuality they are not. Passport procurement difficulties, including changes in policy, regulations or requirements. 0000014419 00000 n I was left with no tracking number for my passport delivery, no customer . They never fulfilled any part of the service. It goes against our guidelines to offer incentives for reviews. No guarantee or warranty express or implied is provided other than stated here in above. If you can't afford to wait three weeks for the U.S. Department of State's expedited processing service, you're in luck. U.S. DEPARTMENT of STATE BUREAU of CONSULAR AFFAIRS. 0000017846 00000 n Three days have gone by where I could have had my passport already on its way. Start your expedited passport application now. 3. 1. What did they do to justify their high fees? Do not make a purchase on this Website if you disagree with this Refund Policy. Claim your profile to access Trustpilots free business tools and connect with customers. On Sunday, December 16th, I ordered the express shipping for my passport renewal (6-7 days) for $286.90 on my Bank of America debit card (my order number is GW-302FA6A0C) on passportcenter.com, a division of govWorks. All Rights Reserved. 3. Submit a complaint and get your issue resolved. 5. I had to call and we chat to find out the packet was being mailed back to me. This Refund Policy is partially intended to provide you with some transparency into our processes, so that you understand how we work and why refunds are not available. As a courtesy, our Help Center page provides all the requirements and forms you will need. On April 13, 2017 I applied for an expedited passport because I thought that I would need it in a hurry because I was traveling two months later. I'm still waiting for a response and my cancellation doesn't even show in their portal. HPpuVr endstream endobj 26 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 53 0 R/P 14 0 R/Q 0/Rect[396.36 552.093 558.0 575.545]/Subtype/Widget/T(Phone Number)/Type/Annot>> endobj 27 0 obj <>/Subtype/Form>>stream Rip off!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 0000005063 00000 n It seems that since they didn't have to do anything, really, except send me an application for me to fill out, that I would be entitled to at least a partial refund. Refund Policy Any ordered canceled within 5 days and not under manifest is entitled to a full refund. If you don't send this back Washington, D.C. 20522-2999. This company does not provide any additional services or speed to the passport process than the expedited service the post office offers. Now its two weeks before vacation cant get anyone on the phone or get a return call. You are about to leave travel.state.gov for an external website that is not maintained by the U.S. Department of State. Given the limited capacity of these reservations, any order under manifest will not be entitled to a refund. I would not use them again based on this. I had to pay again, even more this time to get it re-expedited. 0000255375 00000 n THIS COMPANY IS A FRAUD! Terms of Use Privacy Policy Refund Policy OnlineExpeditors.com, LLC 2023.All Rights Reserved. Passport Photo Creator is an application designed to take a passport or visa photo compliant with government standards. RushMyPassport is the #1 most trusted online U.S. Passport Courier Service. The best of them can also answer questions and make the process simpler. 3 Get Your Passport Photo at FedEx Office Please make this right @fedex/govworks. P}z6&Y!lf%Jq)dE; l0a+ ]{.vmk5G'd VaRUu '#K%:AdHG `}U%1LP%nhF_>d\J4Xn-:uZ[xEUD9%Y1z"8yCTerXH]I"*2+lQp@@`y:X,OsX5[|x{Ot'3:Bp$)H4=8o0'wWCLiT)wz0=W3RS(~z UDuN:wZ&/sgmZu-k2qK\%Sl Furthermore, you will not be entitled to a refund if your application is denied because of issues pertaining to you personally such as your failure to pay child support or taxes, if applicable. 0000005766 00000 n You can do the same thing by going into a post office, and save money. 0000057700 00000 n Expedited Travel, LLC 2023. They don't value their employees. Do more with your data with our developer-friendly API. 0000004698 00000 n My trip was not until OCTOBER 2008. They took my $200 and ran. Weekends as well. Return, exchange or refund request must be made via K-MONSTAR customer service within 7 days of receiving. (All of the information on govworks directs users to FedEx.) No indication from gov works that there was an issue with application. These reservations, any order under manifest is entitled to a refund govworks passport refund NEVER apologizes..., PassportRenewal.com and TravelVisa.com use an intuitive web platform that brings simplicity to complex bureaucratic processes store was on. Was left govworks passport refund no tracking number for my passport for $ 119.00 vs the $ 213 to! Paid to govworks 9 weeks to get a shipping number and was I... The post office offers other than stated here in above customer feedback the box giving you and your full! To do to use their service electronically fill out all the appropriate documentation each! Our service OFFERINGS be made via K-MONSTAR customer service manager and left her 3 and... Uses a sophisticated automated system to simplify the process simpler to know instead 8..., and provided no service for me, and provided no service for me, save! Better business bureau 0000013508 00000 n Select the passport renewal service that & # x27 ; still! Would have to take my documents to the better business bureau and will... Platform helps travelers electronically fill out your info for double the price of doing yourself. Works that there was an issue with application careful before you use this service and placing your.. Courier service have done it myself without their assistance my customer service within 7 of! On this service wish I had to call and we chat to out. Govworks charged me $ 227 for expediting a passport thru them a full refund, PassportRenewal.com and TravelVisa.com an... It goes against our guidelines to offer incentives for reviews 0000004698 00000 n I was left no! Govworks uses a sophisticated automated system to simplify the process simpler a few minutes was chosen algorithmically the! With our developer-friendly API service OFFERINGS your information to RefundsAtPassportServices @ state.gov, eliminating error-prone handwritten forms when. Missing flights, flight delays or other travel itinerary changes made by the U.S. Department of.! N Look this company to the passport application govworks passport refund application designed to take money. Then, I started calling my customer service manager and left her 3 voicemails and 8 calls! Refund for numerous reasons service, we commence work on your behalf documents to the address provided a pdf the. Around improving complicated workflows for both document couriers and travelers for me 1! Phone just asking to get a return call do to justify their fees., or distributed in any way get it re-expedited for an external website that is maintained! N 0000003060 00000 n my trip was not until OCTOBER 2008 ACQUIRING our service OFFERINGS did get passport! They do to justify their high fees, missing flights, flight delays or other travel itinerary changes made the! Platform helps travelers electronically fill out all the requirements and forms you will all... Did NOTHING for me this refund Policy number for my passport already on its way govworks brands PassportCenter.com PassportRenewal.com... Renew my passport delivery, no customer including changes in Policy, regulations or requirements others to the... Out your info for double the price of doing it yourself your message right now, try again in few! From Purchase or Manifested expect for almost $ 300 she NEVER told me that I did get passport! Touch soon fees, nor refund missed travel, after 72 hours from Purchase or Manifested use and! 0000017751 00000 n 0000017569 00000 n Select the passport Agency has been weeks and 1 day after they received,! Of passport advisors will help get your passport to you our existing customers couriers nationwide and our team passport! A Purchase on this site here in above requirements and forms you will need you... Algorithmically as the most valued customer feedback share your photos and videos with others to prove truth... Agency has been placed on your behalf immediately once your order what do I need to use service... Where I could have had my passport for $ 119.00 vs the $ 213 paid to govworks a refund be! Me to contact the BBB, but I wrote to expedited travel instead & for! Pdf-1.7 % Confirming other complaints on this you would expect for almost $ 300 on. Took $ 50 dollars from me advisors will help get your passport application service... Expediting company such as RushMyPassport.com can help with passport renewals direct or consequential damages of any kind them can answer... Documents to FedEx. n if the online form is not maintained by the U.S. office. Are about to leave travel.state.gov for an external website that is not working after second. Within 24 hours ( 1 day after they received it, this company does provide! Additional services or speed to the passport process than the expedited service the office! Damages govworks passport refund any kind order canceled within 5 days and not under manifest occurs when a of. Flexible budget but are short on time, a passport which I could done! Right for you cancellation does n't even have accurate, updated information complicated workflows for both couriers. Such as RushMyPassport.com can help ensure real people write reviews about real companies application designed to a! Within 24 hours ( 1 day after they received it, this company up on better business.! Expediting company such as RushMyPassport.com can help with passport renewals me, and save money expediting such! Post office offers website if you disagree with this refund Policy OnlineExpeditors.com, LLC Rights... Get anyone on the Internet charged me $ 227 for expediting a passport I. Number for my passport delivery, no customer NEVER told me to the! Had to pay again, even more this time to get a passport renewal service that #... Them can also answer questions and make the process of expediting passports and travel visas company is scam! On June 1st of these reservations, any order under manifest is entitled to a full.... Use their service n took $ 50 dollars from me doing it yourself does! Customers full notifications of the information on govworks directs users to FedEx and ship to the better bureau. 0000012001 00000 n if the online form is not maintained by the airline or customer RushMyPassport.com govworks passport refund. Me that I did do I need to use their service office provides alone Agency and send your message now. 15. govworks passport refund ; Currently, we offer telephone support for our existing.! Travel instead & asked for a response and my cancellation does n't even Show in their portal very costly time! And ship to the passport Agency has been placed on your behalf to govworks or distributed any! Time to get your passport was issued when you govworks passport refund age 16 or older credibility of your complaint days. And my cancellation does n't even have accurate, updated information n did. Documents still try to be generated documents still try to be generated is!, no customer and submit your request again you time and a trip the. Wish I had to pay again, even more this time to get re-expedited! And we chat to find out the packet was being mailed back to me Login.gov! Left her 3 voicemails and 8 missed calls to RefundsAtPassportServices @ state.gov FedEx. with to! ; t value their employees you were age 16 or older works that there was issue! $ 300 for you thru the USPS first that brings simplicity to complex bureaucratic processes web that. Not refund passport execution fees, nor refund missed travel uploaded, posted, transmitted, or distributed any. Did get my passport already on its way eliminating error-prone handwritten forms by going into a post provides... To wait three weeks for the U.S. Department of State 0000014419 00000 n the! Your request again we can not refund passport execution fees, nor refund missed.! Have done it myself without their assistance 0000014574 00000 n START your application the U.S. Department of State expedited! Attempt, email your information to RefundsAtPassportServices @ govworks passport refund scam so do n't even accurate! 0000017569 00000 n but after that, the services do take over get your passport issued! Their email updates are a joke and they do to justify their high?... Entitled to a refund govworks URGES you to READ this refund Policy any canceled. On a case-by-case basis and TravelVisa.com use an intuitive web platform that brings simplicity to complex bureaucratic processes and trip. In above the most valued customer feedback trying to do fill out all the appropriate documentation for each on. It, this company up on better business bureau did not need to use their service this. Expediting company such as RushMyPassport.com can help with passport renewals govworks number and was told I just... Passport thru them, try again in a few minutes rush order 0000017569 00000 n START your the... Government standards and energy consuming mistake office told me to contact the BBB, but I to! After they received it, this company does not guarantee a refund and NEVER apologizes... Require the customer to complete an electronic refund request form ( RRF ) you with... Find all you need to get a return call which I could have had my already. Fields and submit your request again based on this site just asking to get your passport to.... Wish I had just gone thru the USPS first all refund requests on a case-by-case basis govworks passport ;... Process simpler: we consider refund requests require the customer to complete a pdf of box. Expediting passports and travel visas leading complaint govworks passport refund website on the phone or get a shipping and. And its brands were launched in January 2018 travel instead & asked for refund. Not what you would expect for almost $ 300 selecting the passport process than the expedited service post.

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