Make sure your information is up to date. Fortunately, a Heathrow staff member helped us with finding a hotel that cost about $400. When my 1st flight was delayed I asked to be rebooked then and the delta employee insisted that I would make my connection. ", "luggage never made it to Boston? Good crew", "My daughter was stuck in SLC for 5 hours because there 1 cancelled flight and 1 delayed flight. The cabin was clean and in generally in good condition. Bathrooms lacked moisturiser which is always very helpful on long flights where the air is dry", "Free drinks! When the person in front of you reclines his/her seat, you feel like you're in a tunnel with the seat back just inches from your face. Delta Baggage Claim (Now Closed) Baggage Claim Salt Lake City Save Share Tips 7 Photos 39 See what your friends are saying about Delta Baggage Claim. ", "Croissants instead of pretzels was a nice change of snack", "Computer failure rendered the check in process a total mess. Food was good also, both the chicken and pasta were prepared well. Entertainment options were good", "more food options would be good; also include decaf coffee or green tea as options", "The video screens did not work. Super appreciative of this. ", " ear plugs, masks, good food or even picking seats? ", "I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern. Call us 24 hours a day at 801-575-2400 or email at airportinfo@slcgov.com . One last thing, on the entertainment system, it appears to be browser based, but sadly lacks a "Back" button equivalent. ", "The food because of coronavirus the service was scaled back", "Boarding I was with my family but they didnt give me the seats in one row my kids some where else my wife was in another seat and I was also so far from everyone That was not fair", "Plenty of movies/shows to watch. I understand that these things happen but there was zero communication from the captain or the crew. Attendant was not helpful and nasty. ", "Economy Comfort, excellent in-flight entertainment (Movies)", "Food was rather marginal (really no surprise, it's airplane food), tried unsuccessfully to hook-up to in-flight Wifi (couldn't get it to work throughout the flight)", "I am very short (50) but there just isnt enough room i cant imagine what a big person feels on a 9 hour overseas flight. ", "Crew was great and helpful despite oversight in my special meal. Flight was delayed from Sydney to Bali, which caused me to miss my pick up. Terminal Supervisors serve as the point of contact for customer service issues regarding accessibility, customer complaints, terminal operations, terminal front roadways and loading areas, ground transportation, parking, and providing information and directional assistance to the traveling public and airport visitors. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Youll be landing at FRA. Much smarter now. For such a long trip (10 hours) below industry standard. One woman who I finally talked to in Frankfurt spent an hour with me when i was utterly exhausted and there were No more flights or hotels left She was To be commended. ", "Inflight entertainment was great. Plus use our free tools to find new customers. ", "The bag drop at LHR T5 was bad. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. ", "Nobody are better hosts than the British. Complete the online claim form, giving us details on your itinerary and property. ", "Getting to LHR early for. ", "Was surprised that you have to pay for all drinks. Most people eventually found their way through the airport to a desk that booked them on a flight the next day. ". ", "This was the most narrow airplane seat Ive ever experienced. But don't expect to to get the best and newest planes around but it's still overall a good experience. ", "We sat in the back of the plane, so when we were served food and drinks, they had run out of items by the time they got to us. I was hungry whole flight. The two airlines most popular with KAYAK users for flights from Salt Lake City to Frankfurt am Main are Delta and Lufthansa. ", "The staff is always ao disorganized, sometimes even unprofessional, they talk about other passengers, their shoes dont match, when they did announcements on the PA they forgot what they were saying or they made mistakes and had to correct hen making it all very confusing. Was nice to have the built in screen for entertainment. Code: DL Main: (800) 221-1212 Baggage: (800) 325-8224 . (Chris Samuels | The Salt Lake Tribune) Delta Air Lines employees converse at Salt Lake City International Airport, Wednesday, Oct. 12, 2022. ", "I know that I shouldn't be shocked by the continued degradation of the airlines, but there should be a line. ", "Was not offered a drink in first class prior to take off. ", "Sat closer to water closet. I had a electronic boarding pass on my phone for some reason the wifi from the airport was slow in allowing my electronic boarding pass to work and the staff was impatience with me and rudely asked me to get off the line. The free shuttle service from the airport was awaiting upon baggage exit and took 20min to get to the offsite rental building. Because of this I couldn't sleep it was kinda miserable not gonna lie. ", "The food was okay and the crew did their best to make us comfortable once we were on board. ", "It was delayed quite a bit and more on-time updates would have been appeciated. You may be eligible for a Long flight but at least the entertainment choices for movies were good. They want 2.50 for a baby can of coke. ", "Eight hours waiting for a connecting flight at Istanbul airport. Reservations: 800-864-8331 Baggage Claim: 800-335-2247 Alaska Airlines They then wanted to charge me 500 euros for a replacement flight, in the end Kayak online got me on the same flight for less than 100 euros. I wasn't the only one feeling this way, I witness a couple people fighting on the phone like me. The landing was the worst Ive ever had", "The crew was very helpful and reassuring. We value your business and welcome your comments and suggestions on how we can serve you best. Copyright 2020 Salt Lake City International Airport. ;)", "The food left a lot to be desired, but apart from my flight on Emirates to Auckland, Airoplne food does tend to be somewhatmmmm not sure what the word is, but room for improvement describes it. ", "Legroom in Club Europe is poor, seating in the front rows should not have been densified so much. Delta Air Lines Airlines Airline Ticket Agencies (801) 487-4176 1992 S Texas St Salt Lake City, UT 84108 3. ", "Comfort, food, service - all were superb. Sunday: 4:15 am-7:10 pm. At least overall, we only arrived half an hour late. Box 145550 Salt Lake City, UT 84114-5550 801-575-2401 There was no foot rest available (which is such a simple addition that helps a lot) and the "holder pocket" on the seat in front was a simple net completely useless. ", "Booked emergency exit for legroom but did not get it due to full flight. We'd paid for business class all the way, but only got it on the interseas portions of our flights. I remember when it was all complementary and standard on overnight flights. 6:30 am flight was no use since they don't have any departing flights between 11pm and 6 am. We waited without information in the airport for over 6 hours and then were told to exit after which it took another 3 to 4 hours to get out of the airport. Very long wait for bus to rental car center. They were noisy, messy, were constantly getting in and out of their seats, the back of my seat kept getting kicked, and there was even a baby crawling around the aisle. ", "we made it safe everyone was nice things went smoothly", "the 40 min delay added and extra half day to the trip // everything else was fine // i don't like this form either, should be simpler you make it seem like you care for me, but then I'm just a piece on a conveyor belt", "Everything went well apart from my suitcase been lost on the connecting flights to Ercan. ", "Seat was uncomfortable. And I'll make sure that all my friends and colleagues, all of whom travel extensively, know of our experience. ", "Jave to pay for everything on an overseas flight", "New Dreamliner aircraft was very comfortable with loads of leg room for a tall person like myself at 1.76m", "My seat was directly under the aircon and it was blowing very cold all night which made it quite uncomfortable. Then then next day my flight was delayed for four!!! ", "The plane was a bit dated without electrical outlets and a dated entertainment system. ", "Flight was uneventful (the way it should be) although it was over an hour late leaving LHR. Clean, great ride, smooth landing. ", "The plane was late arriving and we had to sit on the tarmac after we got to Frankfurt for a while which made us only have 15 minutes to go through customs and get our connecting flight. ", "Seat could use a bit more cushion, a bit thin for a long haul service. ", "Comfort economy okis seats are wide, with good legroom, but did not recline and hard as a rock. ", "Flight took off on time and arrived 10 minutes early. You can also book a flight ticket by calling the customer support of Delta Airlines. I had to take a much later flight and arrived at my final destination after midnight. The food was good too. Dr. W. Hartwig", "We had nothing to complain about and much to be happy about. Flying to Frankfurt am Main from Salt Lake City requires at least one layover, as there are no direct flights for this route. I inmeadiatly tey to go back but I couldnt I went to the counter and they said that there was noting on the plane ! Didnt sleep a wink on this 10 hour flight. Youll find all the information you need to plan your trip and track your Airline Reservation reservations. Boarding was fluent and easy. There are no direct flights connecting Salt Lake City to Frankfurt am Main. ", "The flight kept getting delayed, but made up during flight so I was able to catch my connection in Frankfurt. My seat didn't have enough leg room for my Feet and a small bag. For our 8 hour flight we were served 2 meals and snacks and plenty of hot drinks which was nice.The entertainment was great got to watch movies and play games and also learn language through games. If you are unable to reach a local station agent at the listed number above, please contact our system-wide Baggage Support office for general assistance at 1-877-815-8253, open daily between 6:00 am - 10:00 pm (PT). caused me all sorts of problems . you must make double and triple check that when booking a ticket to a country that requires a visa it is a 'click to accept' thanks", "overhead storage was inadequate. Lavatories located downstairs. Would not fly again. They werent in our section of the cabin at all to start with, and I dont know why they were apparently able to get a free upgrade that I had to pay 100 for. ", "The crew was extremely responsive, inviting, and constantly walking about the cabin to see if passengers needed juice or water. People were allowed to carry on bags to large to fit the overhead bins correctly. We grabbed 12A and 12B (should've gone for 10A and 10B when the choice was there) as knees started to hurt. ", "I had 2 flights and both were late, the plane seats is really not comfy and the plane has no entertainment", "Just water and coffee. The flight was as good as can be expected fir an international flight. We waited at the Airport for the luggage to arrive. Delta Airlines Phone Number. No touch, no 1/8 inch audio jack (it has the old 3 holes one). ", "the seats are extremely crammed, the boarding process was so disorganized people were yelling at the staffanyone they could find to vent. Lufthansa is also a great choice for the route, with an average price of $1,291 and an overall rating of 7.8. Many passengers didn't eat. Whether you want to attend business or indulge in some pleasure, our charter flights will surely, From Business: Cheap Airline Ticketss Flight Finder makes booking your Airline Reservation flights easy. Thats crazy. By creating an account you are able to follow friends and experts you trust and see the places they've recommended. ", "Crowded boarding area, but no standing around for long. Salt Lake City International Airport (SLC) served over 26.8 million passengers in 2019, with around 370 daily commercial departures. ", "Flight attendants were great, friendly, courteous and responsive. ", "Even though the flight lasted 12 hours, it was enjoyable. ", "The crew made this flight in my experience. boarding passes had to be re-scanned, people had to be removed-assigned seats and no explanation was given", "LCY very efficient baggage drop, flight arrived ahead of schedule", "Flight was cancelled after boarding us and letting us sit on the plane on the rollway for 2 hours. If your claim is denied or has not been resolved within six months of the date it was properly presented to TSA, you may file suit in an appropriate U.S. District Court. All the Delta agents were extremely helpful, and had great customer service! There was plenty of room, I had breakable stuff in my luggage, didnt get the chance to choose. Contact your airline for lost or missing baggage. Food was pretty good too. The way Israelis queue at the airport, leaving no room between you and themtoo much pressure. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. ", "Too many interruptions. ", "Plane is super old and outdated. You can then pick the flights that suit you best. ", "Crew were friendly. Worst experience ever", "It was a great experince we enjoy the flight other than the delay on the luggage", "one of my luggage was lost and delayed for 2hrs. ", "Everything else was horrible. Whether you want to attend business or indulge in some pleasure, our charter flights will surely impress you. Not good", "Not really an Air France flight, AF not interested in taking care of their frequent fliers. My 1st flight was no use since they do n't expect to to get to counter. 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