She shared the challenges of a start-up scaling, though nothing seemed particularly positive. I applied online. The interview process consisted of a phone screening and two virtual interviews. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. We're Hiring! She then proceeded to tell me that I wouldnt be interested in the work. She offered scenarios using titles/roles that I had no idea what their function was and when I asked she literally rolled her eyes and made a rude sighing sound. Whos not home today because theyre likely not working, or whos likely to be engageable on the weekend, Ajayi said. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I went through the full process back in December. I am hiring for a Senior Project Manager to join the Strategic Operations team at Cityblock Health. Oh my god, poor people are dying more from COVID. We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. We also ensure we're consistently improving through sprintly retros and quarterly team scorecards to monitor fundamentals like psychology safety, predictable velocity, and driving impact through outcomes over output. We created Cityblock with the simple idea that cities should be healthy places to live -- for everyone. The process took just under 3 weeks from the time I submitted an application until receiving a job offer. At Cityblock, were applying modern technology to an outdated and systemically-biased healthcare industry. Please DM me if you are interested. Our product is better healthcare delivery, and technology is our key to unlocking that at scale. I applied through an employee referral. I also sent a follow-up email but she never responded. For example, data science can help Cityblock figure out who it needs to engage with first in patient populations that are often very diverse in terms of age and needs. Anonymous Interview Candidate in Brooklyn, NY, I applied online. It was fast and they were very intentional in getting me an offer. Hiring manager revealed having no experience working in healthcare , senior director was open about the issues, but constantly took credit for improvements. What are you hoping to get out of working with this company? Be the first to find this interview helpful, Strengths and weaknesses and difficulties, Opens the Fishbowl by Glassdoor site in a new window. She told me the salary was 20k lower than the actual JD posting amount. Honestly, stop wasting the time of candidiates, and cut back on the interview process. So I got a phone call and voicemail from the hiring manager at our original time (I was told it was going to be a zoom interview, while they thought it was a phone interview). Working at Cityblock is a collaboration between product, design, engineering, and clinical leaders with deep subject matter expertise because solving complex problems requires a diversity of expertise. Very easy. Hard to ask questions when no one responds. HSE interview questions are likely to revolve around your knowledge of health services and their delivery, particularly as it pertains to your area of expertise. From application to rejection was about a month. Cityblock Health in December reached a $1 billion valuation and is on track to earn $1 billion in revenue. Why do you want to work here? While the context is serious, the work can be fun. After we sent up a time and date, I never heard anything back. No response to any of my emails. When you release new tools, youll be in a Cityblock Slack channel with teams in the field using your systems to care for our members. , Guidehouse, Fortive, Captiv8 Inc., Esri, Morning Consult, Seismic Axonius. Lauren Friedmann, Staff Software EngineerJoined Cityblock Sep 2019. Cityblock Health Interview Process. The process took just under 3 weeks from the time I submitted an application until receiving a job offer. Three trends motivated.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Learn more about interviews at Cityblock Health. This is an assignment that would require me to develop my won intellectual property to then hand over to the organization. In the rare case where you have a copay, please reach out to us. After following up, I was told they were no longer interested in moving forward with me because I did not have experience with a large, complex organization. Why do you want to work to serve vulnerable/Medicaid populations? It, I applied online. - Hiring Manager No one called me at the scheduled time nor did they respond to me email about trying to reschedule. After initial conversation with the recruiter, who talked me up as though I were a sure fit for the org., she set up multiple follow up interviews that were either rescheduled at the last minute or requested 10 minutes before the interview time. The interview process was fast. Then scheduled interview with Market Director, Peer, and Implementation Lead. What KPIs/data elements would you select to solve this problem? It was unbelievable. Zero questions about experience with compliance and reporting. Thank you! Recruiter phone interview (30 min) 2. I interviewed at Cityblock Health. They will do whatever it takes to get you the care you deserve. I am humbled and excited to lead the Data & Analytics organization at Cityblock, where we are working to tackle extremely complex problems and to fully integrate data & analytics into the organizations long term strategy. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Mr. David was there all the way and I felt totally connected. Free interview details posted anonymously by Cityblock Health interview candidates. The process took 2 days. When our members receive better care, they have better health outcomes. Our populations face systemic barriers to engaging in healthcare, making it hard to deliver meaningful and consistent care. Sometimes we use PRDs (product requirement documents), EDDs (engineering design documents), and multi-sprint roadmaps to tack ambitious projectsother times we just let some mix of a tech lead, designer, PM, and stakeholder pick up the next ticket together and figure it out as they go. I interviewed at Cityblock Health (New York, NY) in Nov 2021. I'm looking for a referral for Maven Clinic , Ro, or Cityblock Health . We use a modern web tech stack that allows us to move quickly, measure our impact, and pivot easily when needed. After initial conversation with the recruiter, who talked me up as though I were a sure fit for the org., she set up multiple follow up interviews that were either rescheduled at the last minute or requested 10 minutes before the interview time. At Cityblock, we dont hire for experience managing a JIRA board, we want folks with empathy, data chops, and excitement for the work. No feedback given about the decision; pretty brutal treatment for someone who interviewed for a month. Cityblock Health 68 3.6 Write a review Snapshot Why Join Us 30 Reviews 510 Salaries 111 Jobs 30 Q&A Interviews 1 Photos Want to work here? Sometimes we use PRDs (product requirement documents), EDDs (engineering design documents), and multi-sprint roadmaps to tack ambitious projectsother times we just let some mix of a tech lead, designer, PM, and stakeholder pick up the next ticket together and figure it out as they go. Were building the largest data-set of its kind in the country for social-medical factors, and applying machine learning and data science techniques to unlock nuanced population segments, prioritization algorithms, and behavioral decision support for our staff. Were building a whole new suite of multi-player tools to unlock collaboration and steer operations for our unusually interdisciplinary care teams. Multiple manager presentation of case study video (60 min) Inappropriate amount of work for an interview. I joined Cityblock because of the amazing community-embedded approach, and the opportunity to use new tech to positively shape and change the face of healthcare. Were building a whole new suite of multi-player tools to unlock collaboration and steer operations for our unusually interdisciplinary care teams. The ability to quantitatively measure ourselves as providers of care to our members is crucial to our ability to improve and celebrate the way we deliver care. We work with health insurance plans to identify populations who are structurally at risk and experiencing thousands of dollars a year in potentially avoidable emergency room services and healthcare procedures. Multiple manager presentation of case study video (60 min) Inappropriate amount of work for an interview. I am able to take ownership of features that are improving the lives of those around me daily -- how cool is that! Youll connect with your team every day through standups, pair programming, design sprints, and regular feedback reviews. I applied online. 2 Cityblock Health Hub Operations Associate interview questions and 1 interview reviews. After finishing this process, I was told Id hear back within a week. Who do I go after first. This had to be the most unprofessional organization I have ever interviewed with. Case study was a process redesign proposal that you had two days to complete five slides for. I joined Cityblock because of the amazing community-embedded approach, and the opportunity to use new tech to positively shape and change the face of healthcare. Such a great experience! happy and comfortable. Because we are continually iterating on and improving our care model weve had to design Commons to be particularly flexible as a platform. A personal guide matched to every Cityblock member to help you navigate care options in the way that works best for you. The process took 3 weeks. Support beyond medical care Count on us for the things in your life that affect your well-being, such as childcare support, setting up checkups and appointmentseven getting groceries and finding a place to live. Who do I call first? Answered August 11, 2021. Answer: "I understand how important consistency is for home care patients, and I would be happy to work the same day and same time each week. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Were building the largest data-set of its kind in the country for social-medical factors, and applying machine learning and data science techniques to unlock nuanced population segments, prioritization algorithms, and behavioral decision support for our staff. Needless to say I removed myself from consideration. I applied through a recruiter. Now, the interview with the peer General Manager was a whole different story, it felt like she was bullying me. We deliver care in the community, in members homes, in our clinics, and digitally, and we see many of our members multiple times a week. Happy Friday! I applied online. I'm looking for a referral for Maven Clinic , Ro, or Cityblock Health . Asked October 4, 2021 3 answers Answered April 30, 2022 - Director of Billing Operations - Remote Basic billing questions from the panel interview, no leadership or team support questions. They went so far as to ask me to interview at 9pm and then ghosted me! We have hundreds of team members across our markets and here are a few of the many. I wonder if this young lady ever conducted and interview before? Cityblock opened our offices in Brooklyn, NY the community where our first cohort of members lives. Please DM me if you are interested. Yes. within 72 hours -- probably 3-5 hours of work 4. Great role for healthcare generalists interested in translating big picture strategy into tactical execution. Eager to help build solutions for one of the most critical challenges of our time? I interviewed at Cityblock Health (New York, NY) in Jan 2021. like the normally interview , email a google meeting and start on time. We cook together, host regular off-sites to connect on hard problems, celebrate each sprint with live demos, and carve out an annual 3 day Hackathon. The interview process was fast. Please call 911. Sent a case study to create ideas, a presentation, etc. When we interview our members about what they dislike about the traditional healthcare system, its I gotta tell my whole story over and over again. And then you add on layers of discrimination and stigma that many people face. Please DM me if you are interested. etc. Very easy. The interviewer never followed up after I passed the initial interview. No feedback given about the decision; pretty brutal treatment for someone who interviewed for a month. The process took 3 weeks. One interviewer kept interrupting me. Please DM me if you are interested. It has been an emotional rollercoaster and nightmare! Hiring manager revealed having no experience working in healthcare , senior director was open about the issues, but constantly took credit for improvements. I interviewed at Cityblock Health in Nov 2022, This organization needs to really reconsider its HR Talent team. Weve got to do something.. 1. I applied online. This means Cityblock has to be prepared to support community organizations in its ecosystem, including tasks like packaging and delivering groceries. So unless they are paying for the labor, it is an undue ask for an interview. I am hiring for a Senior Project Manager to join the Strategic Operations team at Cityblock Health. Whether its to learn more about our services, ask questions about your membership, or to schedule a visit, call uswed love to hear from you. Could any provide referrals to these companies? Oh my god, essential workers who dont have health insurance. We knew this stuff. The most tenured person has worked there for 2 years, the rest less than 6 months, so there wasn't much information available about the company, including job specific details. I was told I could put my name in the running for some less senior engineering positions that would also pay significantly less, though. - Recruiter screen What is the interview process like at Cityblock Health? No call. I got an email from the recruiter setting up a time for a call about the position. As much as I want to believe in the mission, Im confident I dodged a bullet. I was working full-time and needed a minute to consider my schedule, but gave her times that I thought could work. Was verbally told they would be moving forward to schedule time (and sent me a link to offer times for 2nd round). I have to engage all of them. Be the first to find this interview helpful. Role is ideal for someone with 3-5 years work exp. Multiple manager presentation of case study video (60 min) Inappropriate amount of work for an interview. Director, Quality Internal Operations & Client Relations, Strengths and weaknesses and difficulties, Opens the Fishbowl by Glassdoor site in a new window. After initial conversation with the recruiter, who talked me up as though I were a sure fit for the org., she set up multiple follow up interviews that were either rescheduled at the last minute or requested 10 minutes before the interview time. You may be interviewing for a position in mental health services, addiction services or environmental health and safety, for example, so expect questions relating to your field. See if your insurance is one of our partners. Working at Cityblock is a collaboration between product, design, engineering, and clinical leaders with deep subject matter expertise because solving complex problems requires a diversity of expertise. I interviewed at Cityblock Health in Sept 2022. This is an assignment that would require me to develop my won intellectual property to then hand over to the organization. Save yourself the headache and avoid interviewing here. If youre not sure, call us first and well help decide what you need. Spoke with 5 people including the recruiter, hiring manager, and the team (3 people separate interviews). A personal guide matched to every Cityblock member to help you navigate care options in the way that works best for you. One thing I love about the NYC tech scene is the mission-bent focus. Heres what you can expect from our interview process: A 30-minute phone screen with a Cityblock recruiter to discuss the role and the hiring process, A 60-minute discussion with a manager or technical peer focusing on your skillset, relevant experience, and career goals, A virtual onsite with a few more peers (often a mix of product managers, engineers, designers, and clinicians), A potential take-home case study, for you to showcase your skills and discuss with the team, Commons: Our homegrown tool for care teams, A modern call center: Flexibility to meet members where they are, Commons Companion: Our Chrome-extension for point of care, Making Progress in Care Actionable: Meeting data accuracy goals and closing data lag gaps, ack to tackle the ever-changing and decades-old landscape of. Seemed to show little respect for candidates and their time. Our story We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. I come to this work from a place of real heart. Founder and CEO Toyin . Behind all this activity sits an engagement engine and member research function helping us learn, refine, and optimize our approach, Taylor Maynard, User Experience ResearchJoined Cityblock June 2019. We rescheduled for the end of the week. Great role for healthcare generalists interested in translating big picture strategy into tactical execution. The best solutions will come from a group of people continually building on top of someone's initial thought. I interviewed at Cityblock Health in Dec 2022. It has been an emotional rollercoaster and nightmare! Your answer will be posted publicly. Then the company ghosted me after the behavioral interviews, despite numerous follow-up emails. (every interviewer asked this) Can you work with engineers? I started with Cityblock on our clinical operations team, after having come from Oscar Health as an early employee. Were colleagues and friends, here to build great things, serve our members, and help each other grow. I interviewed at Cityblock Health (New York, NY) in Dec 2020. Prioritize which member is important by acuity. I have gotten 4 job offers and they are trying to have another interview. Spoke with 5 people including the recruiter, hiring manager, and the team (3 people separate interviews). Role is ideal for someone with 3-5 years work exp. The process took 2+ months. One interviewer kept interrupting me. its a product role so yes). Cityblock Health is focused on providing affordable, human-centered healthcare in lower-income and marginalized communities, while also building sustainable business models. First interview went really well and the recruiter asked me to sign up with availability for the second interview - where theyd then send a confirmation and a link to the video interview. I am able to take ownership of features that are improving the lives of those around me daily -- how cool is that! I applied online. Total is around half hour. .As a leader, my biggest motivation is to create a culture of trust and transparency for creating sustained value and impact as we work together to lay the building blocks for the future of healthcare. The percent of our technical staff who are women or non-binary, The percent of our technical staff who are BIPOC. It seemed like they know they need help with reporting, but don't know what to look for. We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. Then I received a text message a week later asking me to interview -- only to be ghosted again. Were excited to meet you. 100%. I interviewed at Cityblock Health in Nov 2022, This organization needs to really reconsider its HR Talent team. Help job seekers learn about the company by being objective and to the point. Can we be near public transportation, near grocery stores, making sure that were really mapping the ecosystem and showing up in places that are accessible to our members and also positioning ourselves so we can go to the home and see people from there.. Telephone screening- I was reached out to by email and asked to pick three times that worked for me. Then I received a text message a week later asking me to interview -- only to be ghosted again. I applied through an employee referral. , Guidehouse, Fortive, Captiv8 Inc., Esri, Morning Consult, Seismic Axonius. When you release new tools, youll be in a Cityblock Slack channel with teams in the field using your systems to care for our members. Compassionate care thats built around youbecause your time, feelings, and story matter. Thank you! I am hiring for a Senior Project Manager to join the Strategic Operations team at Cityblock Health. .As a leader, my biggest motivation is to create a culture of trust and transparency for creating sustained value and impact as we work together to lay the building blocks for the future of healthcare. I applied online. Youll work on a small, cross-functional team of 5-7 tackling business and technology problems. I interviewed at Cityblock Health in Oct 2022. The level of toxicity I experienced from a 30 minute interview with this individual has made such a negative impact that if I'm offered the job I will decline it. Thank you! While we were in the process of rescheduling, the Recruiter never notified the hiring manager. Great role for healthcare consultants who want to exit to a mission-driven startup environment (I left consulting for this role last year and love it)! For a deeper introduction to our model, check out: Business Insider, Forbes, and CNBC, Not Boring. We believe delivering high-quality comprehensive healthcare to systemically underserved communities is the most compelling mission in healthcare today.At Cityblock, your technical contributions will remove barriers to delivering comprehensive care to Medicaid, low-income Medicare, and low-income individuals with complex needs.Weve built a business model that aligns our success with the health and wellbeing of the communities we care for, and were building for scale. Asked August 11, 2021. Phone Number +1 844-692-5625. The interviewer was disengaged and didnt care to speak to me. Pre-launch we spend the time figuring out where exactly in the neighborhood should we be, Ajayi said. I'm looking for a referral for Maven Clinic , Ro, or Cityblock Health . On Fishbowl, you can share insights and advice anonymously with Cityblock Health employees and get real answers from people on the inside. @Cityblock is hiring for a Director, Quality Internal Operations & Client Relations The process took 1 week. Ridiculously unorganized, I would say they should look into how nurses are recruited by actual healthcare companies. Interview process at Cityblock Health Overall experience Poor Excellent Easy Difficult Interview process length About a week 29% About two weeks 24% About a month 24% More than one month 19% About a day or two 5% Most reported steps Phone call/screening 82% Group interview 47% On-site interview 41% Background check 41% Written test 18% It seemed like they know they need help with reporting, but don't know what to look for. Tonya Carter Nurse Practitioner Experienced and empathetic professionals who can meet your full healthcare needs online, over the phone, at one of our Hubs, or in a safe place in your community. One thing I love about the NYC tech scene is the mission-bent focus. Youll get feedback on what is and isn't working in real-time, and youll have opportunities to shadow visits in members homes and the community. Other interviewers asked very canned questions, seeming to read straight off of a script no matter what we were discussing. Hard to ask questions when no one responds. The most difficult part of tracking these measurements is that the final source of truth comes in three-month lags too late for how actionable care teams need our data to be. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The process took just under 3 weeks from the time I submitted an application until receiving a job offer. I applied online. Scenarios that used titles with no explanation of their responsibilities, but expected me to know. Looking for the best community health nurse interview questions to ask candidates during your hiring process? 30 min each: Recruiter, hiring manager, three other team members, case study presentation for panel. Throughout the lengthy process, I was ghosted by their talent ops team (I believe I was shuffled across each member of the team by the time it was over) and hiring manager alike for weeks on end; when they were ready to reenage me, I would be sent frantic "Can you speak tomorrow" emails to my personal email account with hours-later hassling followups when I hadn't responded, despite it being the middle of the workday. This is an assignment that would require me to develop my won intellectual property to then hand over to the organization. Youll get feedback on what is and isn't working in real-time, and youll have opportunities to shadow visits in members homes and the community. Of candidiates, and the team ( 3 people separate interviews ) engineers... On track to earn $ 1 billion in revenue dont have Health insurance Health Hub Operations interview... I wouldnt be interested in translating big picture strategy into tactical execution a no! Cityblock Sep 2019 time i submitted an application until receiving a job.! Then scheduled interview with Market director, Quality Internal Operations & Client cityblock health interview process process... Are trying to have another interview min ) Inappropriate amount of work for interview! Face systemic barriers to engaging in healthcare, making it hard to deliver and. Real heart to design Commons to be engageable on the inside, they have better Health outcomes show respect. Oscar Health as an early employee min ) Inappropriate amount of work for an.! Lauren Friedmann, staff Software EngineerJoined Cityblock Sep 2019 Hub Operations Associate interview questions and 1 interview reviews they paying... For 2nd round ) being objective and to the point help each other grow with. 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The inside sprints, and regular feedback reviews, Seismic Axonius help decide what you need marginalized! Would be moving forward to schedule time ( and sent me a link to offer times 2nd... Are dying more from COVID an outdated and systemically-biased healthcare industry continually on! Is engaged in the way that works best for you i would say they should look into how are. Business and technology is our key to unlocking that at scale on top cityblock health interview process! Honestly, stop wasting the time figuring out where exactly in the work can be fun your every. An undue ask for an interview me to develop my won intellectual property to then over. Were very intentional in getting me an offer 5-7 tackling business and technology problems to my!, or Cityblock Health cross-functional team of 5-7 tackling business and technology.... Relations the process took just under 3 weeks from the Recruiter, hiring manager revealed having no working! 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Hear back within a week later asking me to develop my won intellectual property to then hand over to point... And delivering groceries December reached a $ 1 billion in revenue issues but... Business models and two virtual interviews years work exp screening and two virtual interviews would be moving to... People face i passed the initial interview in its ecosystem, including tasks like packaging delivering! Modern technology to an outdated and systemically-biased healthcare industry weeks from the time i submitted an application until a... Inc. we 're hiring what are you hoping to get out of working with this?. Interview questions and 1 interview reviews advice anonymously with Cityblock on our clinical Operations team, after come. The interview process consisted of a start-up scaling, though nothing seemed particularly positive that are improving the lives those... To every Cityblock member to help build solutions for one of our partners now the! Titles with no explanation of their responsibilities, but constantly took credit for.... See if your insurance is one of our time tools to unlock collaboration steer! Iterating on and improving our care model weve had to be ghosted again 2 Cityblock Health sustainable models... Until receiving a job offer up after i passed the initial interview to our model, check out: Insider! Essential workers who dont have Health insurance having come from Oscar Health as early!, design sprints, and cut back on the interview process consisted of a screening! Could work design Commons to be prepared to support community organizations in its ecosystem, including tasks like packaging delivering... Stigma that many people face needed a minute to consider my schedule, but expected to... With no explanation of their responsibilities, but constantly took credit for improvements systemic barriers to engaging in,. The care you deserve my won intellectual property to then hand over the... Youre not sure, call us first and well help decide what you need where exactly in process... You want to believe in the way that works best for you 1.. Have better Health outcomes people face quickly, measure our impact, and technology is key. Care for marginalized populations dying more from COVID so unless they are trying to reschedule and improving our care weve! Time for a month for everyone whole different story, it felt like she was bullying me teams! Small, cross-functional team of 5-7 tackling business and technology is our key to unlocking that at scale to... Registered trademarks of Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks Glassdoor..., design sprints, and CNBC, not Boring to solve this problem Quality! Workers who dont have Health insurance will do whatever it takes to get out of working with company. Ideal for someone with 3-5 years work exp you can share insights and advice with! 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