Ashley Pellet Stove E5 Error Code This error code will appear when the auger output fuse in your stove has blown. As the saying goes, an ounce of prevention is worth a pound of cure, and you can avoid many common pellet stove problems with regular cleaning and maintenance. Remove the jumper or TSTAT wires and see if the stove powers off. unhook the hose leading to the vacuum switch and GENTLY suck on it until you hear it 'click' shut. This stove is programmed with five heat settings to suit your heating preference. Once the air has started flowing through the stove, a pressure switch commonly called a vacuum switch either senses this pressure and closes the circuit to the feed motor and igniter, or senses back pressure and opens the circuit to the feed motor and igniter. Call our general help line Monday to Friday 8:00 - 4:00pm CST at 1-423-837-2100. The control system comes with remote control and a temperature readout. Quadrafire and Heatilator pellet stoves ONLY run with a thermostat, but many other stoves allow for thermostats to be used. This is the correct setting. The culprit behind this issue is a low heat setting or lack of airflow, which can disrupt the air-to-pellet ratio in the system, causing the buildup of creosote (soot). Repairable or time to replace? Usually pressure switches do not fail. There are a few signs that can indicate your pellet stove auger is bad or failing. Step 3: Use a small mirror and a bright flashlight to inspect the internal housing of the auger and try to locate where the auger is jammed. Usually, the stove will have a slider switch that says AUTO, when the switch is on this selection, the controller is looking for the TSTAT connectors to be bridged. The agitator, ceramic glass, cabinets, gaskets, and trim are covered for a year. If your 5500 pellet stove's digital display shows a flashing A and the glass door is completely shut, this indicates a vacuum issue. They have been manufacturing various heating solution products for years. How long will a 40lb bag of pellets burn? Customers will have to present a proof of purchase to claim the service. Stoves with digital controllers will have some type of error code and while it's not standardized, most error codes will have 3 blinks or a number 3 illuminated, etc Some stoves do not report errors and this is where troubleshooting comes in. Airflow can also be hampered by a non-spinning combustion blower or a malfunctioning control board. These cracks can form around the heads of the buttons under the decal. This is often due to an imbalance in the fuel-to-air ratio, which can be caused by a blockage in the auger or a failing auger component. When we mean one-stop, we mean everything. They sent me a drop in replacement auger motor that has fixed the problem. The companys heating appliances provide up to 3000 square feet of heat. As with any complex machine, understanding how a pellet stove works will give you a much better chance of being able to fix any problems you come across. Clean the Burn Pot. Troubleshooting Your Pellet Burning Issues 1. Check for these signs first. The buttons on these controllers use a type of tiny switch called a momentary switch. The system usually exhibits a few symptoms when these two things are the culprit. This stove also comes with a removable stainless-steel bucket and an accessible ash pot for easy cleaning. So, keep reading. Heres what to look for. Almost Heaven Saunas Salem Traditional Steam Sauna Review: Is it worth it? It might happen abruptly, or the fire might slowly die out. When the stove produces a weak flame or a flame that is orange rather than blue, buildup in the burnpot may be to blame. The combustion blower then pumps air throughout the burn chamber. When people overfill the hopper, sometimes the pellets being crammed into a confined space can break or dislodge a wire from the underside of the exposed wire connections in the switch. You must log in or register to reply here. Simply follow the manufacturers recommendations for routine cleaning and maintenance. As if that wasn't enough, when you use the stove, the thermostat doesn't work, it just keeps burning and burning no matter what temperature it is set at; the stove goes through about 20 lbs of pellets in 4 hours. Make sure that your burnpot is clean and the holes are free and clear. 3. A majority of the time a dirty blower wheel in the room blower is to blame (not moving enough air), or the blower itself is bad. This stove comes with a 40-pound hopper to provide up to 20 hours of burn time. Click Here to be taken to our contact form, be sure to have your make and model information handy! Stoves that have a manual reset high limit switch often cut power to the stove or the feed system, look and see if its tripped, the button may need to be pushed in to restore power. All Ashley Hearth products including furnaces and stoves are EPA-certified. If that is open, pellets will not feed. The AP130 can also be used with Ashley Hearths Fresh Air Intake Kit which is sold separately. Step 4: If you have access to the exterior auger housing, you can try gently tapping the tube with a small rubber mallet to dislodge the blockage. Find My Store. Shut down the stove, remove the burnpot from the burnpot housing and thoroughly clean it with a nonabrasive sponge and warm water. These were all the common Ashley pellet stove 5660 error codes and also all other models. If air escapes from the system, there wont be enough airflow to allow burning. For this reason, this heating machine is guaranteed to be environment safe. COPYRIGHT 2023. Most stoves that have a hopper lid switch will wire the switch inline with the pressure switch or inline with the feed system. Check the vent for proper airflow. If your stove has a draft restriction or damper rod, make sure that the draft is set accordingly. Ensure the front door, ash pan, and hopper lids have snug seals. Ensure the pellets arent damp, as this can prevent them from burning. A fully closed damper can snuff out the flame before it can establish. This happens in auto-ignition-equipped models, as they monitor themselves during the startup sequence. What causes a lazy flame in a pellet stove? If you have cleaned the stove well, to the specifications of your owners manual, check the following. (The igniter is on the back wall of the firebox, behind the burn pot.). The stove works through a software-driven control board. There is no auger bearing on these stoves. If your stove is giving you an E2 Error, wait for the stove to cool (as applicable) and follow these steps: Although pellets arent the priciest source of heat on the market, its still not ideal to waste them. Remove the screws that hold the panel in place and set them off to the side. If all the other components in the pellet stove work then the problem is usually a bad control panel or circuit board. Wiseway Non Electric Gravity Fed Pellet Stove Review, In-depth Review of Englander Pellet Stove. How to adjust your pellet stove to fine tune your burn rate. These were some of the most common Ashley 5660 pellet stove problems as well as other models. If there is nothing wrong with the power outlet and the cable, you need to check the wiring. Long pellets can block the opening in the hopper and not feed through the system properly. This may help restore the pressure in the house so the stove can exhaust properly. They make pellet stoves, wood stoves, multi-fuel stoves, as well as coal furnaces. Moreover, the A5780B which was mentioned in the review above is another great option. Note: Sometimes, the reading on the igniter will be within range, but its wrong. Please read this entire manual before installation and use of this pellet fuel-burning room heater. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. 2 Your stove might display an E2 error code, which tells you it failed to start. When the output fuse on the ignitor has blown, this error code will appear on your stove display. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'fireplacehubs_com-large-mobile-banner-2','ezslot_13',116,'0','0'])};__ez_fad_position('div-gpt-ad-fireplacehubs_com-large-mobile-banner-2-0');A pellet stove can burn through a conventional 40lb bag of pellets every 24 hours based on the typical pellet burn rate of 1.67 lbs. Straightforward Solutions If your 5500 series pellet stove seems to have trouble feeding pellets, indicated by a flashing "A" on the display, make sure the door is securely closed. The following steps should fix your pellet stove. First, the random shutdowns could be the result of an empty burnpot. This will also wear out the motor. Ashley Hearth AP130 Pellet Stove The AP130 is one of the best Ashley pellet stove units for those who want a fully automated option. 1. Their pellet stoves come with free-standing units, furnaces, and fireplace inserts. Step 6: Inspect that the connection between the pressure switch and the firebox is free of ash and blockages. Remove one wire from the low limit switch and see if your stove powers off, if so, replace the low-limit switch. Many stoves have a hopper lid switch in-line with the feed or the pressure switch, make sure the hopper lid is closed when troubleshooting. If theres a considerable dust accumulation, remove it from the system. It is the oldest name in stove manufacturing. Can You Install A Pellet Stove In The Basement? Required fields are marked *. For example, it might notify you by causing the light to blink red four times. Harman uses an exhaust mounted RTD probe, Quadrafire uses a burnpot mounted thermocouple, Lennox Whitfields use an optical sensor, most box store brands use a thermal heat resistor, and everybody else uses a thermal snap disc. So, ensure it isnt one of those issues before addressing the igniter. This causes the contacts to open and close instead of staying closed. Since your pellet stove is supposed to heat your home, its not ideal when it blows cool air. If this is happening, the capacitor will need to be relocated away from the heat source or, more commonly, the feed motor needs to be replaced. When the heat from the igniter is hot enough, the pellets will start to combust. Clear the auger and un-jam the device. Like a soiled burnpot, a dirty exhaust system causes numerous issues, including poor burning, and fires that periodically die. Limit switches can be a real nuisance when troubleshooting a stove. Ensure youre using good-quality pellets. If you do not have a TSTAT hooked up but there is a jumper wire bridging the connectors, the stove may not have any way to turn off because it's being told to stay on. Pellet stoves are built to run 24 hours a day, seven days a week. Use good-quality pellets, as low-quality pellets are slow to ignite and can pile up on the sides as the auger continues supplying pellets. When the stove shuts down and there are unburned pellets in the burnpot, one of two things has occurred; 1. For example, on some models, a blinking flue light can indicate excessively high temperatures. By the time the stove cools enough to reset the feed cycle, the embers will be gone, leaving unburnt fuel. Focus on clearing the holes in the burnpot of debris and buildup to encourage healthy burning. The stove initially uses an electronic heating element which automatically stops when the pellets start to ignite. Most stoves that are suffering from this error and have error reporting will display this as a #2 error. Enjoy the warm air! If your pellet stove starts up as normal and builds a nice fire, only to then shut down (either abruptly or slowly), it's due to either a mechanical or sensor issue. Your email address will not be published. Continue with Recommended Cookies. If your auger is fine, make sure youre using the best quality of fuel and your unit is wired correctly. Check for air leaks in the system, such as in the door gasket. Check to see if your Draft Fan motor has jammed. You can easily fix your Ashley pellet stove issues by yourself if you know the perfect solution. The exhaust and heat pass through one side of air chambers where on the other side, the variable speed room blower gathers the heat and distributes this through the room. Hopefully, you can now fix your pellet stove ASAP. This pellet stove delivers the same heating capacity just like other standard-size units. You can invest in a reliable home-heating appliance as a treat to your family. So now lets look at the reasons that might cause error code 2. We now offer a replacement for the exhaust temperature sensor thermistor, part 80480. The power to the feed motor is being interrupted, 3. Best Price Fast Free Shipping! Disclosure statement. With the help of Ashley hearth pellet stove reviews, you will undoubtedly choose the best heating machine. . This pellet stove provides automatic ignition and user-friendly digital controls. Its enameled porcelain finish allows you to clean it effortlessly too. There are three symptoms to look for: 1. What you see is the unburnt fuel. The Ashley Hearth AP5622 wood pellet stove is a modern update to the traditoinal wood pellet stove providing powerful heat up to 2,500 sq ft. As the stove cools back down, the feed cycle will reset, unfortunately, there will be no embers to re-ignite the fire. Ensure the exhaust blower is functioning correctly. The fire burned too slowly or went out due to poor flame or fuel quality. Most wood pellet stove problems are caused by an accumulation of a combination of ash, waste, dust, residue, and debris. Note: You can also read how to fix Ashley pellet stove error codes. King/Ashley Pellet Stove model 5500/5500XL Owner's Manual Please read this entire manual before installation and use of this appliance. Make sure the viewing door is properly closed and sealed. If you can open the damper, this may solve the problem. The pellet stove's combustion blower can also be adjusted up and down in the event of clinkers. Ensure the feed rate isnt too fast. Verify there arent too many pellets longer than 1 inch, as they can block the hoppers opening and prevent the system from feeding correctly. The firebox, door, and heat exchanger are covered for 3 years. Ashley Pellet Stove E6 Error Code Step 1.2 - Remove the igniter (Figure 2) and unplug it at the connector. If the auger does not change with the heat settings either your board is bad, your wall thermostat (if you have one) is bad or you have bumped the selector mode on the front of the board and you are not in manual mode. If the stove will not shut off on it's own, here's what to look for. They can be so dirty that air isn't able to flow through the vent system fast enough. For optimal operation, USSC recommends yearly servicing from an authorized dealer. Problems such as this, a faulty circuit board and other more complex mechanical troubles require service from authorized technicians. Break up pellet jams with a fireplace poker and remove them when the stove is . The APC4000M has a rustic-style design and delivers both forced and radiant air heat just like the APC4000B. Circuit Board (LED Control Panel) for U.S. Stove 5660 & AP5660L pellet stoves. If your pellet stove is running for 15 minutes, then shutting off leaving burn grate full of pellets, c heck for a defective igniter (Figure 1). Pellets are more expensive to use than maize. Check the low-limit switch. For your pellet stove to continue to run safely and efficiently, you must prevent buildup in the burn pot. We and our partners use cookies to Store and/or access information on a device. Use good-quality pellets, as low-quality pellets are slow to ignite and can pile up on the sides as the auger continues supplying pellets. No matter which symptom is occuring, there isn't enough fuel getting to the burnpot to sustain the fire. Shorted ignitor or faulty ignitor causes this error code to flash on your pellet stove. If all else has failed, and you cannot get the stove to shut down, there may be something wrong with the controller. While the agitator, ceramic glass, cabinets, gaskets, and trim are covered for a year. After proof of fire, this is when you can make changes and see the changes happen. Most Ashley pellet stove reviews online also appreciate the easy-to-use digital control system of the A5780B. It turns on the stove and off. The major problem this stove has is the 25 lbs hopper. Refill the stove's hopper if the 5500's fire goes out or if it shuts down. USSC offers parts replacement for Ashley Hearth pellet stoves. Cause: This can happen when the auger motor has gotten jammed or gone bad. However, this can range from a few years for cheaply produced pellet stoves used on a regular basis to over ten years for well-built and well-maintained pellet stoves used just seldom. If the pellets are damp, remove them from the hopper. Check the venting connections on your pellet stove. Measuring only 20 inches across and 18 inches deep you can now install a pellet stove in areas never before available. Examine the exhaust system and clean it if necessary. Nearly every time this occures, it's from something foeign in the feed system obstructing the feed inlet at the bottom of the hopper. Signs That Your Pellet Grill Auger is Malfunctioning If you have an auger on the pellet stove not working, you might notice some symptoms on your grill. Failure during the start-up sequence can occur for a few reasons, such as a blocked igniter, an improperly placed igniter, or a dirty burnpot. 1. Verify the igniter rod is positioned correctly. This can be caused by a clogged hopper or a problem with the auger. Since this problem mimics the same issue as an E2 code, follow the instructions in the How To Fix It section of E2 codes. An example of data being processed may be a unique identifier stored in a cookie. Not much airflow is required to close the contacts on the pressure switch. The stove has between 15 and 30 minutes to detect heat or the stove will turn off. get a good understanding of how a pellet stove works here. We cover Gardening, Yard, DIY, Around the Home, and of course, our cream of the crop Product Reviews. The Pellet Mill - Pellet and Multifuel Stoves, Quadra-Fire Santa Fe, notes from 12 years running. The AP5622 wood pellet stove incorporates a 20% larger 160 lb. Since light sequences and indicators on pellet stoves vary from model to model, there isnt a one-size-fits-all solution. The possible reasons why your Ashley pellet stove is not feeding pellets are-. Corn stoves (which also burn pellets) are the most cost-effective source of heat for a home, with an efficiency of up to 82 percent. But if your hopper isnt empty, you need to check the auger output for any blockage or failure. After that, if your blower continues to keep running, get your heat sensor, thermocouple, control board checked by a professional. As they are expensive, it is important to read Ashley pellet stove reviews first before buying one. 2019 & Earlier Owner's Manuals 2020 & Later Owner's Manuals The feed motor is slowing down as the stove heats up, 2. 10. Check the system for dirt, dust, and grime. If this is not the case, adjust the door catch and/or replace the door gaskets. Save my name, email, and website in this browser for the next time I comment. Its 40-pound hopper allows the stove to deliver up to 40 hours of burn time as well. These are possible reasons for the blower not running. You can try contacting Ashley pellet stove customer service or a local repair provider when any of the above steps havent fixed your stove. The entire burning and heating process are clean and efficient. Pellets should always be kept dry and free from moisture or humidity. 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